Re: 60 Day Sub Purchase Error

by proxos666
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Original Post

60 Day Sub Purchase Error

★★★ Newbie

I tried buying the 60 day non recurring sub, but it didnt add the game time. It did take my money and it shows the transactions as open. At the end f the purchase a message showed up saying something went wrong with processing your order. Please try again later. 

 

My display name is Galaxtimus. 

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Re: 60 Day Sub Purchase Error

@NightDennis 

 

Support are refunding that purchase when it closes in their system

 

to fix your account 

 

You need to reset the password on the linked EA account that account has the persona obsession4oz (not NightDennis) that EA account uses the same hotmail email as on your swtor account

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

 

once the above is done you will be good to repurchase, the other purchase will refund eventually

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