terrain won't flatten

[Reitanna]

as you can see, there's this bit of terrain that is covering most of the foundation. this is in sulani, and it was on a different lot, but i don't know when this happened, because i didn't notice it until i was trying to add floor tiles. i saved it to my library and then put it on this lot, but the problem isn't fixed. i even move the building around the lot, and the terrain follows it. i've tried bulldozing the terrain and flattening the lot, but nothing happens. if i raise the foundation, the raised terrain stays at the same level, and the foundation shows. trying to lower the terrain only lowers around the spot the building is sitting on. this is SO FRUSTRATING because i need to set down floor tiles! how can i fix this?

[Bluebellflora]

@Reitanna

Do you have a basement with staircase?

[Reitanna]

yes, but this happened before i put the basement and staircase. also, no other lot with a basement and staircase has this problem.

[CGrant56]

@Reitanna 

If you have a basement, then go to build mode and go down to the basement level.  Click on the floor and you should see a double arrow (up/down) somewhere around the middle of the floor along with the arrows to move walls..  Grab that arrow and slowly drag down on it to lower the basement.  That should fix your problem.  You can flip between the ground level and basement level as you do it so you don't lower the basement any more than you need to.

Given the way it looks in your pic, your basement is probably one tile wider than the ground floor.  

Hope this helps.

[Reitanna]

thank you, i will try it