snow not showing on the ground

[omarrooney18]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.77.131.1030
What expansions, game packs, and stuff packs do you have installed? The Sims 4, The sims 4 cats and Dogs, The Sims 4 Seasons, The Sims 4 Dine out, The Sims 4 Outdoor retreat, The Sims 4 Realm of Magic, The Sims 4 Spa Day, The Sims 4 backyard stuff, The Sims 4 Bowling Night stuff, The Sims 4 Cool Kitchen Stuff, The Sims 4 Perfect Patio stuff, The Sims 4 Spooky Stuff
Steps: How can we find the bug ourselves? By Comparing the old save file to a new save file
What happens when the bug occurs? Snnow is not showing on the ground
What do you expect to see? I expect to see snow on the ground with no issues
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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After playing for 2-3 weeks I didn't test the snowing. But when i wanted to see snow it only snowed but didn't show it on the floor. This should not be such an issue as this bug was not present on the Sims 2 or 3. A fix would be highly appreciated. For testing purposes, i can provide files to help diagnose the issues.

[crinrict · Accepted solution]

@omarrooney18 

Tested your save game till it was winter and get lots of snow on the floor

Did you only try in fall with the weather machine ?

[crinrict]

@omarrooney18 Could you post a picture of your graphics settings ?

Have you tried a game repair yet ?

[TheSpaark]

this was happening to me. it only showed if I zoomed in really close. 

[omarrooney18]

Hi there, 

Yes i have repaired the game several times but this there is something that happened in my save file that has caused the issue. EA should not make it susceptible to glitching that easily. Sure i post a pic of my graphics settings. Do note I do not use windowed mode. I only used it to snip a screenshot

I really hope they admit this issue and release a patch fix

(CM: Multiple posts merged. Check out this post for tips on how to edit and add more to a post.)

[crinrict]

@omarrooney18 Could you test if it makes a difference if you turn off laptop mode ? (just for troubleshooting)

[omarrooney18]

I tried without laptop mode and it doesn't make a difference.at all. I'm still having issues. The only solution that has worked is by removing The sims 4 file in documents and starting a fresh game. I do not want to start over and I dont know if EA will acknowledge this issue and send a patch update 

[crinrict]

@omarrooney18 Does it matter which neighborhood ?

[omarrooney18]

No since i tried the same neighbourhood with my old save file and a new one and the new one showed snow on the ground

[crinrict]

Out of ideas then. Might be worth sharing your save game.

[omarrooney18]

Save Game Attached