sims 4 not opening

[ainokoivuniemi]

My sims 4 game isn't opening it just opens origin again. I have tried deleting my cache files, repairing my game, deleting and downloading Origin again, deleting my mods and cc, I have tried almost everything you can find in the internet. It's been like that past three days. 

[EA_Darko]

Sorry to see that you are having issues @ainokoivuniemi.

Let's start by grabbing a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Darko

[kileyt19]

I have this same problem, I've tried everything I can possibly think of and nothing has worked, let me know if you're able to fix it!

[Alinushkaes]

@ainokoivuniemi I have the same problem. My sims 4 won't open and it gives me a notification saying it quit unexpectedly and when i press reopen the same thing happens again. I also tried deleting origin, taking out all my cc but nothing works...

[crinrict]

@Alinushkaes Are you playing on a PC or Mac ?