sims 4 keeps crashing constantly

[divinethang]

My sims 4 keeps constantly crashing after the last update. No troubleshooting steps is working

[puzzlezaddict]

@divinethang  Does your computer run Windows or macOS?  When does the game crash: when loading, or when you're playing a save?

If your sims have recently celebrated Winterfest, this might be your issue:

https://answers.ea.com/t5/Bug-Reports/CURRENT-ISSUE-Game-Freeze-Extended-Loading-Times-Save-Game/m-p...

Otherwise, please let me know the details of the crashing, and whether you've noticed any pattern, for example when you go into build mode or when your sims travel.