November - last edited November
Let me try to answer as many questions as possible!
The Sims 4 does no longer support non-Metal Macs or 32-bit OS PCs. If your computer doesn't meet the new minimum requirements, we made Legacy Edition available to you so you can keep playing your previously purchased games, but Discover University (you can check system requirements here) or any future packs won't be compatible with Legacy Edition. This is not something that will change with future game updates. For more information on this, please read this thread.
In summary: if you need Legacy Edition, you cannot run The Sims 4 Discover University.
How to know if your computer is able to run the current version of The Sims 4 or needs Legacy Edition?
Is your Windows 32 or 64 bit? If 32-bit, you will need to download Legacy Edition.
The game now requires Metal - both your Mac (its graphics card) and the macOS version you have installed on your Mac must support Metal for The Sims 4 to run.
First of all, press and hold the Option key while choosing Apple menu (Apple logo, top left) > System Information. Now, with this information in mind:
What if I purchased The Sims 4 Discover University but my computer is not supported?
If you purchased the pack but you can only play The Sims 4 Legacy Edition, please, get in touch with one of our advisers through EA Help: https://help.ea.com.
Also, please, keep in mind that future packs will require a Mac that supports Metal or a 64-bit Windows as well.
@MISSJLD21 I'm not going to comment about how this was handled, but as to your question, any new Mac would support Metal, as would most models from 2012 or later. Here's a full list:
If you want advice on buying a new (or new to you) computer, feel free to post in either the Mac or PC tech section of the Sims 4 forum here.
@Emmster02 Your computer should in fact support the standard edition of Sims 4, unless you happen to have the 32-bit version of Windows for some reason. But Origin might be launching the game in 32-bit. To change the setting, right-click on the Sims 4 icon in your Origin library, select Game Properties > Advanced Launch Options, and make sure 64-bit is selected in the dropdown menu. If you don't see it, right-click on the Sims 4 icon and select Repair, then look again.
Hey! So I had the same issues and basically had to just get a refund. I spoke to the EA support chat and they said the sims can’t work on my Mac and said they’d give me a refund. I’m really disappointed because I’ve been wanting a sims 4 university to come out for years now. Also what makes it worse is you can’t really find anything about the subject or if it’ll be fixed for us to use it In the future 🤦🏻♀️
@Zaynibh and @MISSJLD21 Depending on the specs of a particular Mac, the standard version of Sims 4 may not work anymore. That's why there's a Legacy Edition. It's been widely posted that Discover University won't work in the LE, although I guess not everyone saw it. It's nice that EA support is willing to give refunds in such cases though.
My computer uses Windows 10 and is a 64 bit, but the processor is AMD Ryzen 3 2200U, 2.5 GHz. I have 4 GBs of installed RAM (3.66 usable). I was under the impression that I would be able to play with the update, but it suggests the legacy edition. It also allows me to open the 64 bit, but when I do it says that my computer has insufficient space. I want to know if I should just buy it and play lol