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sims 4 discover university not showing

by kreativeangel93
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Re: sims 4 discover university not showing

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I've tried to go through origins to get e refund since I'm not allowed to play this and i told me the game doesn't qualify. it definitely does i just bought it this morning and have photos of me going through the hoops, and getting messages telling me no i can't have my money back or play the game. I'm so frustrated please help i would like my money before the 14 day period is up and I'm out of options and stuck with this disappointment 

Message 31 of 112 (1,172 Views)
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Re: sims 4 discover university not showing

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@xoprincesitanani i dont see when launching this game
Message 32 of 112 (1,155 Views)
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Re: sims 4 discover university not showing

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Don't lauch the game.

Go to ORIGIN.

Go to your game library.

Click on the Sims 4.

It ahould show you a settings button.

That's where you'll find it. Standard smile

Message 33 of 112 (1,140 Views)
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Re: sims 4 discover university not showing

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@xoprincesitanani i do not see the option "When Launching this game..."
Message 34 of 112 (1,119 Views)
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Re: sims 4 discover university not showing

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you seriously need to put a warning in the expansion before you have people paying for it and then realising they can’t play it. it’s a scam and so unfair to people who can’t afford to buy a good enough computer to play a game. 

Message 35 of 112 (1,088 Views)
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Re: sims 4 discover university not showing

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@xoprincesitanani So under my advanced launch options it only has a bit that says “game language” and “command line arguments” no other drop down options 😢
Message 36 of 112 (1,047 Views)
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Re: sims 4 discover university not showing

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@sophiabannister Is your computer updated to 10.11 (OS X El Captina) ? If not please update it. If you do not know how to update it then heres a link to guide you.
https://support.apple.com/en-us/HT206886
Message 37 of 112 (1,026 Views)
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Re: sims 4 discover university not showing

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@pinkezdaangel08 I am running High Sierra OS 10.13 on my iMac and it says the same thing, with no other drop down options.
I think a class action lawsuit is coming since no one from EA has even come on tho this thread with answers or solutions.
Message 38 of 112 (1,008 Views)
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Re: sims 4 discover university not showing

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I have the same problem, but when I go to  "Advanced Launch Options" in Game properties I can only see "Game language" and "Command line arguments"?

Message 39 of 112 (994 Views)
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Re: sims 4 discover university not showing

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Can I get a refund since my machine will not play the university expansion?

Message 40 of 112 (1,056 Views)
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