sims 4 discover university not showing

[SkyisBubblegum]

I bought this pack as soon as it came out and played it. It was great i loved it. Now I open my computer today to find out I can’t play it due to the legacy edition. I’m going to try to update my computer but if I can’t. I’m going to cry.

[Justanderlo]

I’m so hoping this works! Doing it now, crossing my fingers🤞

[aleinavacados]

If you need Legacy (like me) then you can't play. I received a full refund from EA. 

[Sidegurl]

@Kaykay110498 same ..

[BlackjackWidow]

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@SkyisBubblegum wrote:

I bought this pack as soon as it came out and played it. It was great i loved it. Now I open my computer today to find out I can’t play it due to the legacy edition. I’m going to try to update my computer but if I can’t. I’m going to cry.

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@SkyisBubblegum - This reply is a little late, but if you have played TS4 with DU on your computer previously, there is no reason that you can't continue to play it. You don't need the Legacy Edition if you have a 64-bit operating system.

Follow the instructions in the accepted solution for this thread. https://answers.ea.com/t5/General-Discussion-and-Feedback/sims-4-discover-university-not-showing/m-p...

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@EA_Mai wrote:

1. Right click on The Sims 4 game on Origin > Game Properties
2. Go to Advanced Launch Options and check 'When launching this game...' dropdown menu.
   • If you have both 64 bit and 32 bit option there, you are in a 64 bit Windows, and you don't need to install The Sims 4 Legacy Edition. Make sure to select 64 bit though, otherwise you will be asked to download Legacy Edition as that's the version that can run in 32 bit.
   • If you don't get the option to choose 64 bit, it means your OS is 32 bit and you will need to download The Sims 4 Legacy Edition to keep playing your game.

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[choocho99]

@EA_Mai Is there anyway my MacBook Air would be able to run the sims university

[HailsEllsBro]

Me too I paid all this money for nothing

[0_NomNom_0]

Is there any way to get my money back, I was not informed of this specification on the Discover University with the Legacy Edition

[jpkarlsen]

@0_NomNom_0 

Like mentioned several times in this thread. You need to contact Support. https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical-support

[anndsprinkles]

If I can not play any future games I would either like a refund please of to move all of my pc games onto my Xbox account instead as I cannot afford to buy a new laptop with my on going health issues. This is not good customer service and I’m extremely upset and disappointed.