sims 4 discover university not showing

[candacebritney]

I've tried to go through origins to get e refund since I'm not allowed to play this and i told me the game doesn't qualify. it definitely does i just bought it this morning and have photos of me going through the hoops, and getting messages telling me no i can't have my money back or play the game. I'm so frustrated please help i would like my money before the 14 day period is up and I'm out of options and stuck with this disappointment 

[Nellycjelly]

@xoprincesitanani i dont see when launching this game

[xoprincesitanani]

Don't lauch the game.

Go to ORIGIN.

Go to your game library.

Click on the Sims 4.

It ahould show you a settings button.

That's where you'll find it.

[Nellycjelly]

@xoprincesitanani i do not see the option "When Launching this game..."

[Gracie575]

you seriously need to put a warning in the expansion before you have people paying for it and then realising they can’t play it. it’s a scam and so unfair to people who can’t afford to buy a good enough computer to play a game. 

[pinkezdaangel08]

@xoprincesitanani So under my advanced launch options it only has a bit that says “game language” and “command line arguments” no other drop down options 😢

[ItsMxnni]

@sophiabannister Is your computer updated to 10.11 (OS X El Captina) ? If not please update it. If you do not know how to update it then heres a link to guide you.
https://support.apple.com/en-us/HT206886

[Robbidarobot]

@pinkezdaangel08 I am running High Sierra OS 10.13 on my iMac and it says the same thing, with no other drop down options.
I think a class action lawsuit is coming since no one from EA has even come on tho this thread with answers or solutions.

[idaroos]

I have the same problem, but when I go to  "Advanced Launch Options" in Game properties I can only see "Game language" and "Command line arguments"?

[Robbidarobot]

Can I get a refund since my machine will not play the university expansion?