"Hire Butler" option missing from phone menu

by hamiltb1
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Original Post

"Hire Butler" option missing from phone menu

[ Edited ]
★ Novice

I bought the sims 4 vintage glamour pack. The option to "hire a Butler" when I call for services isn't there. I can hire a Nanny... but not a butler. **Edit: I have no mods or custom content. I do have other stuff packs / expansion packs though.

Message 1 of 6 (3,374 Views)

Re: "Hire Butler" option missing from phone menu

Champion

@hamiltb1 Thank you for the screenshot. Please run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs). Please then check do see if the issue remains.

SheriGR   I don’t work for EA.


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Message 2 of 6 (3,342 Views)

Re: "Hire Butler" option missing from phone menu

★ Novice

Thanks for trying - especially as I'd never done that before. But it didn't work! The Butler is still not on the menu of services.

Message 3 of 6 (3,303 Views)

Re: "Hire Butler" option missing from phone menu

[ Edited ]
Champion

@hamiltb1 Thank you for trying the repair. Can you next try the following please:

  • Exit your game and Origin.
  • Move your 'The Sims 4' folder ( Documents > Electronic Arts > The Sims 4 ) to your desktop. (Save this "The Sims 4" folder for reference.)
  • Then start the game, and a new 'The Sims 4' folder will be created by the game.
  • Please create a new game save in this freshly created game and see if the butler option is in the new game save. If it is...
  • Exit your game and Origin.
  • Now re-add a copy of the 'options.ini', 'screenshots' folder, 'saves' folder, and 'tray' folder from the "The Sims 4" folder on your desktop into your new "The Sims 4" folder ( Documents > Electronic Arts > The Sims 4 ). Replace/overwrite the newly generated files/ folders with the old files/folders from the desktop "The Sims 4" folder. 

Now see if your issue remains. Please let me know the results. thanks!

SheriGR   I don’t work for EA.


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Message 4 of 6 (3,290 Views)

Re: "Hire Butler" option missing from phone menu

★★★ Newbie

@SheriGR ive tried the repair and ive tried creating a fresh game by removing the old sims folder yet i still don’t see the Butler option. I can see and use all the other stuff the pack came with yet no butler option 

Message 5 of 6 (2,383 Views)

Re: "Hire Butler" option missing from phone menu

Champion

@Ahmadtooo1011 Are you looking for the 'hire a butler' option in the phone area where you hire a maid or gardener: Phone > Home(image) > Hire a Service? Screen Shot 2022-06-11 at 12.46.53 PM.png

This is a weird question, but I've had methods of work-around play where this is a thing... are you trying while your Sim is on their home lot and is it a 'residential' lot type? If you are not finding the option, and a game repair didn't help, do you have Mods/CC? If you do there is a chance one of them is interfering with the option working properly. You could test for this as follows:

Spoiler
Try moving the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then check in a new game save to see if this issue is still occurring. You can test without saving in order to identify which CC/Mods are causing the issue, then remove or add updated version(s) of the Mod/CC causing the issue.
SheriGR   I don’t work for EA.


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Message 6 of 6 (2,351 Views)
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