March 2020 - last edited March 2020
March 2020
@hamiltb1 Thank you for the screenshot. Please run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs). Please then check do see if the issue remains.
March 2020
Thanks for trying - especially as I'd never done that before. But it didn't work! The Butler is still not on the menu of services.
March 2020 - last edited March 2020
@hamiltb1 Thank you for trying the repair. Can you next try the following please:
Now see if your issue remains. Please let me know the results. thanks!
June 2022
@SheriGR ive tried the repair and ive tried creating a fresh game by removing the old sims folder yet i still don’t see the Butler option. I can see and use all the other stuff the pack came with yet no butler option
June 2022
@Ahmadtooo1011 Are you looking for the 'hire a butler' option in the phone area where you hire a maid or gardener: Phone > Home(image) > Hire a Service?
This is a weird question, but I've had methods of work-around play where this is a thing... are you trying while your Sim is on their home lot and is it a 'residential' lot type? If you are not finding the option, and a game repair didn't help, do you have Mods/CC? If you do there is a chance one of them is interfering with the option working properly. You could test for this as follows:
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
View More on EA Help