January 2020
whenever i try to cook anything i get the cant walk there notification and i drop the food on the ground. i did all the troubleshooting i was told to when i did a live chat and it didnt work so they directed me here.
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January 2020 - last edited February 2020
@gpellow98 Sorry for your frustration. Can you please provide a screenshot of the kitchen with the stove showing, plus a screenshot of the overall kitchen layout? Also, do you have Mods or CC? If it is not caused by other issues we can troubleshoot that, if you have them. First, here are some common causes of this:
Anyway, please check for these issues and provide the screenshot(s) of the area and kitchen setup. Thanks!
January 2020
i would really like to play this game and its nearly impossible without the ability to cook without my sim dropping it instead. i was told this is the only way to contact someone in support who can help me and i haven't got a response in 15 hours.
January 2020 - last edited February 2020
@gpellow98 Sorry for your frustration. Can you please provide a screenshot of the kitchen with the stove showing, plus a screenshot of the overall kitchen layout? Also, do you have Mods or CC? If it is not caused by other issues we can troubleshoot that, if you have them. First, here are some common causes of this:
Anyway, please check for these issues and provide the screenshot(s) of the area and kitchen setup. Thanks!
January 2020
looks like my countertops were too cluttered, that seemed to have fixed it. thank you so much!
January 2020
@gpellow98 You're very welcome! It happens all the time. Happy simming!
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February 2020
February 2020
@LolaMar512 Watching the clutter on countertops - and appliances - is always key. Excellent point. I do, however, frequently add a few clutter items, particularly on a corner counter, but it's important to make sure they're limited in number and pushed to the back, then test with the sim in live mode whether they can still prepare food on that counter. Thanks for pointing that out! 💡👍