Re: my subscription date enquiry

by EA_Illium
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Original Post

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my subscription date enquiry

★★★ Newbie

I thought my renewal for Pogo EA games was in October. How can I find out when I'm due to pay for my yearly subscription of $39.99. Thank you, Dalmar Hamilton

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Accepted Solution

Re: my subscription date enquiry

Community Manager

Hi @HeathersMangie9 To check Billing information and see how much time you have left you will want to to your account page with the steps below (images included).

 

  1. Sign into Pogo.com
  2. Click on your Avatar in the top right
  3. Select "My Account"
  4. Select "Billing & Subscription" 
  5. Your information will be displayed on the right

Pogo Page.png

 

My Account.png

 

Billing Page.png


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


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Message 2 of 2 (784 Views)

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Re: my subscription date enquiry

Community Manager

Hi @HeathersMangie9 To check Billing information and see how much time you have left you will want to to your account page with the steps below (images included).

 

  1. Sign into Pogo.com
  2. Click on your Avatar in the top right
  3. Select "My Account"
  4. Select "Billing & Subscription" 
  5. Your information will be displayed on the right

Pogo Page.png

 

My Account.png

 

Billing Page.png


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 2 (785 Views)