how to change an email once youve paid for something

by ora_rose84
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how to change an email once youve paid for something

★★★ Newbie

I can't find anything to help me with this but ive just bought a sims 4 gamepack and realised the email the infirmation had been sent to i cant access how do i change the email and have the code sent to that one.

 

many thanks

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Re: how to change an email once youve paid for something

Luckily you don't need a code. All your Expansion Pack, Game Pack and Stuff Pack are all collected under you The Sims 4 tile in Origin. Follow these steps to find them:
- Go to your 'Game Library' in Origin
- Right click on 'The Sims 4' and choose 'Game Details'
An overlay moves in
- Click on the 'Extra Content' tab
Scroll a bit down and there all your owned and not yet owned packs should show up.

 

EPGPSP.png

 

However, do contact EA about that e-mail if you can't fix that on your own.
You can do that through this link: https://help.ea.com/en/contact-us/
If you want to do so in a different language you can choose your country of choice in the upper right-hand corner. 

You can also choose to contact an EA game advisor through social media:
- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/


----------------

Answers HQ Guardian

do not work for EA

 

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