May 2021
Hey everyone!
We have seen there has been some confusion about the number of rooms when buying a house template. To clear things up, we had added this section to our House Templates FAQ:
Q – When purchasing a house template, will the rooms add to the number of previously owned rooms?
A – Not exactly, applying a House Template will just unlock the amount of rooms you need for applying it. Take note of how many rooms you own in total on a house lot before you purchase a house template. That's number of rooms placed on the lot plus rooms in your inventory. So, if you own two rooms in total and the template has three rooms, you only gain one extra room.
This hopefully helps.
- Leeloo
May 2021 - last edited May 2021
This information has only been added to the faq sheet in last 2 weeks there was no such answer 3 weeks Ago
that still doesn’t answer the fact that heaps of people have been compensated for there loss of rooms when placing a house template
Thats why I checked with a EA team member in a case before I bought any template , had this information been available before ,
I wouldn’t of had to ask , and I wouldn’t have bothered buying a house template or the season pass for the manor house template ,
in the paragraph above this in faq it says what’s included in your house templates land items rooms wall covers , we’ve already worked hard and paid for the rooms we own and you are make us pay twice for them
people have been pay out for rooms even last week
there is no consistency and a huge lack information about how new stuff works when there is an update
still my question is unanswered why have others even up to last week been paid out for their rooms
why do I have confirmation from a team member 3 wks ago it adds rooms
May 2021
I've been in a frustrating communication with EA over this for more than a week now. It was certainly not made clear ahead of time that rooms we'd already paid for would no longer be available. And whether that's their official answer now is irrelevant. The fact is, if that's how it's going to work, then we will always be paying twice for rooms if we ever decide to buy a template and place it on a lot we've previously built on. And that's simply not right. Those of us who've lost rooms deserve compensation, and the procedure needs to change. I have zero incentive to buy any templates in the future otherwise. I already have rooms on all of my lots, and I'll either just be losing them, or I'll be buying them over again, so I may as well just design my own houses.
May 2021
May 2021
May 2021
May 2021
Hey folks!
I get that this isn't doing anything for those of you who didn't have this info before they bought the templates.
As @smoothPEACHES correctly said, this bit was added to the FAQs recently because there was a need to clarify this because of the confusion there has been around the rooms. This was not ideal so I'll pass your feedback about the communication on to the team.
About the compensation that some players seem to have got for this, I'll check with the team to make sure everyone is on the same page.
For now, this is all I can say about this but should I get any other details, I'll update this thread.
- Leeloo
May 2021 - last edited May 2021
@GhostFreeekBuying a house template gives you land if you don’t own and a second level as well if you don’t own it , when placed for a second time ( idk why you would want to place a second time ) it’s not going to clear even more or give you a third level that it’s already given
Rooms should be given on first placement and anytime you place again rooms should be absorbed
( that’s how I see it )
@EA_Leeloo Ive just been reading in group , that once you remove the house template , you loose those rooms again from room count ,
Does that include the cleared land and second lvl too ?
If you choose to tear down your house template to rebuild your own style the only thing you get to keep is the items and wall coverings ,
The rooms land and lvls disappear ?
Is that correct ?