Help

[CandyCat230]

I used to play sims 4 on my mac laptop and bought lots of packs. I play on xbox now, and connected my account. None of the packs I used to have are there. How do I get them on my xbox without having to buy them again????

[PugLove888]

@CandyCat230 , I'm sorry to tell you but you can't..   The platforms are not compatible. Microsoft and Sony have agreed to carry the game, and they want their share of the profits too, or else they would never have allowed the game to be played on their consoles.

 So, much like I had a vinyl record album of my favorite band, and then had to buy a cassette tape of the same album and then a CD, and then mp3, all of the same exact album, so it is with the same game on different platforms. 

[HAREBEARS]

I have a EA account on my xbox and the Sims 4 game cd (for xbox)  from Best Buy. I wanted to ask- since I have a EA account and I own the sims 4 cd, does that mean I have it on all platforms as well or no? It may sound like a dumb question, but I'm new to this.

[puzzlezaddict]

@HAREBEARS  No, sorry, you can't use your content on any platform other than XBox.  The PC/Mac and console versions are considered separate games in many ways, and if you want to play on PC, you'll need to rebuy the game specifically for PC.

[JackMeeOff]

No, sir. You're talking hardware and here we're discussing software. The equivalent would be buying an album digitally in itunes to play it on your Mac PC and then having to buy it again in iTunes to play it on your Windows PC. They develop the application (the game), they can definitely make it work in any system. They just didn't do this so you HAVE to spend more money... Period. Many online games allow you to carry items over different platforms, TS4 just doesn't. That's all. Greedy dirty tactics... 

[lfcharm]

If I sign into my EA account on my Xbox and get a expansion pack can I sign into my EA account on my computer and play it or no?

[puzzlezaddict]

@lfcharm  Nope, sorry, packs don't transfer between console and PC/Mac.  If you want to play on your PC, you'll need to buy the content again.

[AskMehBruh]

Every where’s I looked it said you can’t. And that Me too link didn’t work for me cuz I didn’t have to enter a pass or email on the PS4🤦🏼‍♀️

[Gabigirl02]

Hi, I really want to transfer my the sims from xbox (one S) to my computer (laptop).

Can you help me? 

Please.

[jpkarlsen]

@Gabigirl02 

That is not possible. The two platforms are not compatible.