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Xbox one/PlayStation 4 add-ons, buy once?

by Smallville8938
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Why don't my expansion packs transfer between platforms

★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.69.1010
What expansions, game packs, and stuff packs do you have installed? None, but I SHOULD have Get to Work, Seasons, and Cats & Dogs.
Steps: How can we find the bug ourselves? Find it? You don't need to freaking find it. just give me my stuff!
What happens when the bug occurs? I'm going to die. JUST GIVE ME MY FREAKING STUFF
What do you expect to see? My expansion packs. Call me crazy, but when you buy something, you usually have it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system?

MY expansion packs completely disappeared after I installed the game on my Laptop. I had linked my EA account to the Ps4 version, so there isn't any reason why I shouldn't have them now.

Message 3 of 24 (502 Views)

Accepted Solution
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Re: Why don't my expansion packs transfer between platforms

[ Edited ]
Hero

@jadecapybara Moving this to game info.

That is normal. You can't mix version.

Packs you only have on Playstation will not be available for PC.

 

I assume you still have them on your Playstation ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 4 of 24 (492 Views)

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How can

★ Newbie

I bought a ton of the packs for the sims 4 on my PC, but now I'm trying to use them on my xbox one... it's not working out. Is there any way I can link them so I don't have to pay again? 

Message 1 of 24 (270 Views)
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Re: How can

@Jess_is_sleepy  No, sorry, your owned games can't be transferred between platforms.  The PC and console versions of Sims 4 (and other games) are considered separate, so you'd need to buy everything again to play on XBox.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 24 (259 Views)
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Re: Why don't my expansion packs transfer between platforms

[ Edited ]
Hero

@jadecapybara Moving this to game info.

That is normal. You can't mix version.

Packs you only have on Playstation will not be available for PC.

 

I assume you still have them on your Playstation ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 24 (493 Views)
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Xbox one/PlayStation 4 add-ons, buy once?

★★ Newbie

If we have the same EA account for Sims 4 on Xbox one and PlayStation 4 shouldn't we be able to only buy the add-ons once?

Message 5 of 24 (479 Views)
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Re: Xbox one/PlayStation 4 add-ons, buy once?

@Smallville8938  No, sorry, packs don't transfer between the two consoles, or between console and PC/Mac.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 6 of 24 (464 Views)
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I used to play on PC

★★ Newbie

I used to play on PC. Now I've downloaded it on PS4. I spent a lot of money on PC and have almost every single pack. I don't want to have to spend loads again. Can't it just transfer through my EA account?

Message 7 of 24 (462 Views)
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Re: I used to play on PC

[ Edited ]

@mysticmegg1101  No, sorry, there's no way to transfer content between PC and console.  The two versions of Sims 4 are considered different games in many ways, including with respect to owned content.  If you want to use your packs on your PS4, you'll have to buy them a second time.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 8 of 24 (448 Views)
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Re: I used to play on PC

Champion

@mysticmegg1101, in addition to what @puzzlezaddict stated, if you have the choice of playing on either format, most people think the game is better played on a PC. Standard smile So hopefully you can still use your PC version! Fingers crossed

Message 9 of 24 (439 Views)
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sims 4 on my Xbox can I transfer these somehow

★★ Newbie

I’ve spent hundreds of dollars on expansion packs on my Xbox and now have a Mac book can I transfer these some how? Or get a credit if I can prove purchases from my xbox

Message 10 of 24 (367 Views)
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