November 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.69.1010
What expansions, game packs, and stuff packs do you have installed? None, but I SHOULD have Get to Work, Seasons, and Cats & Dogs.
Steps: How can we find the bug ourselves? Find it? You don't need to freaking find it. just give me my stuff!
What happens when the bug occurs? I'm going to die. JUST GIVE ME MY FREAKING STUFF
What do you expect to see? My expansion packs. Call me crazy, but when you buy something, you usually have it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system?
MY expansion packs completely disappeared after I installed the game on my Laptop. I had linked my EA account to the Ps4 version, so there isn't any reason why I shouldn't have them now.
Solved! Go to Solution.
November 2019 - last edited November 2019
@jadecapybara Moving this to game info.
That is normal. You can't mix version.
Packs you only have on Playstation will not be available for PC.
I assume you still have them on your Playstation ?
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2019
I bought a ton of the packs for the sims 4 on my PC, but now I'm trying to use them on my xbox one... it's not working out. Is there any way I can link them so I don't have to pay again?
September 2019
@Jess_is_sleepy No, sorry, your owned games can't be transferred between platforms. The PC and console versions of Sims 4 (and other games) are considered separate, so you'd need to buy everything again to play on XBox.
October 2019
I have sims 4 on the xbox one and i have spent well over hundreds on the game as i have nearly completed on getting all packs possible. I would love to play the game on pc now that i have one but when looking on my account on pc it only says that i can purchase the game. i would love to know if there was a way to get the game on pc without having to buy it again even if it means not having a packs and just having the base game on pc. I love this game but have spent personally way too much on it and wish not to spend more on it.
October 2019
The answer is Unfortunately, you cannot. They're two separate platforms.
Sorry, not at this time.
If this answer has helped you.
Please kindly credit me with the solution and XP me.
Have a good day and take care.
November 2019 - last edited November 2019
@jadecapybara Moving this to game info.
That is normal. You can't mix version.
Packs you only have on Playstation will not be available for PC.
I assume you still have them on your Playstation ?
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2020
If we have the same EA account for Sims 4 on Xbox one and PlayStation 4 shouldn't we be able to only buy the add-ons once?
January 2020
@Smallville8938 No, sorry, packs don't transfer between the two consoles, or between console and PC/Mac.
February 2020
I used to play on PC. Now I've downloaded it on PS4. I spent a lot of money on PC and have almost every single pack. I don't want to have to spend loads again. Can't it just transfer through my EA account?
February 2020 - last edited February 2020
@mysticmegg1101 No, sorry, there's no way to transfer content between PC and console. The two versions of Sims 4 are considered different games in many ways, including with respect to owned content. If you want to use your packs on your PS4, you'll have to buy them a second time.