Why I was banned from the sims

[leo3487]

Nonody sent me a mail saying the cause

[EA_Darko · Accepted solution]

Hey @leo3487, in relation to any ban you will need to speak to our Terms of Service team

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[EA_Darko · Accepted solution]

Hey @leo3487, in relation to any ban you will need to speak to our Terms of Service team

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[leo3487]

Sorry I asked bad, or no figure than I no added a word

I was banned from The Sims Forum, and nobody sent me a mail saying why

[EA_Darko]

Hey @leo3487 for any issues relating to a ban or sanction you will need to speak with our TOS team.

They are the only team who can assist with issues such as this.

Darko 

[leo3487]

I have no mail about why I was banned

Also I never go against other users or ToS