February 2020
Yesterday I was creating multiple sims no issue with my custom content, however, I have logged in this morning to continue creating new sims and although it shows normal on Create A Sim when I actually go to add it into the game it looks like this... Does anybody know what has happened and how I am able to fix this?
cheers.
February 2020
How was it supposed to look?
February 2020
@listhe37 It should of had hair and an outfit which is custom content and then when I click to add the sim into the game they end up looking like this.
February 2020
Please try the following in this exact order without skipping any steps, even if you’ve done some of these steps already:
Do not re-add any or your Mods or CC at this time. See if the issue is still present.
If this fixes the issue you can re-add your Mods/CC one at a time to see which were conflicting with the function/causing the glitch - but do not re-add the old config file from the old mods folder, as it is possible for it to have become corrupted.
If you have a lot of Mods or CC you can do so by via the 50/50 method. Let me know if you need directions on this.
February 2020
@SheriGR I have followed the bullet point steps you gave me. I have repaired all of my Sims 4 plus extension packs. A message has popped up saying “Origin has encountered a serious problem and must close” I have attached a picture of what it says. I will wait on this screen for you reply, thanks for you help
February 2020
February 2020
@Trismagistos Hi I was trying to find your message but couldn’t as they deleted my whole post due to the picture I added on it so I had to block out the picture and redo the post. Thanks for your help, I’m unsure what to do now as I have just run repairs on my games.
February 2020
February 2020
@SheriGR Would you be able to give me directions on the 50/50 method please
February 2020 - last edited February 2020
Considering the error that you're seeing, it appears your OneDrive is syncing documents. We'd like to try having you pause OneDrive as follows, then work with a clean folder in order to confirm. Please try the following:
First, disable/pause OneDrive. Directions for this can be found at this link:
https://support.office.com/en-us/article/how-to-pause-and-resume-sync-in-onedrive-2152bfa4-a2a5-4d3a...
Next, please try the following in this order:
If this fixes the issue please let us know. We could then provide information on permanently disabling OneDrive, if you like, once this is confirmed. Then we can review the 50/50 method also.