Re: How to post at AHQ
by crinrictOriginal Post
Welcome all Simmers to AHQ,
Whether you're looking for help with any of your Sims games or wanting to chat with your fellow Simmers, you found the right place.
The Sims has several boards and is supported in several languages which are explained in more details below.
How to search for threads and answers
How to reply and quote a specific post
How to keep up with your threads
How to add pictures to your post
XP and solutions, what are they and how do they work?
If you have any questions about how Answers HQ works, you can send any of the Community Managers a private message, or open a thread at the AHQ Forum.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
When you enter the main AHQ Address, you land on this page. There are several ways to navigate to your board or post a question. It's good practice to Search first but as the overview page will give you results from ALL EA games, this mostly isn't that helpful. So either use the All Boards or search all boards (type for example Sims 4 and then pick your product) to reach the Board Overview described below.
There are several sections in The Sims section on AHQ. You can access them here or from the top menu (All boards > The Sims)
Each Board has their own purpose as explained below.
Everything about The Sims Mobile goes in here. Read this thread for a detailed tutorial on it.
The Sims 4 board contains of 5 Sections:
General Discussion and Feedback
This section is for chatting and feedback. Want to talk about your game with other Simmers ? Want to give feedback about an existing feature or request something new ? This is the section for you.
Do you have a problem with the game you need help with or have a question about one of the many features ? This is the section for you. You can also ask questions about mods here but it's best kept to general questions. Specific questions about a a specific mod can always be best answered by the creator of the mod/cc.
This section is for platform independent questions.
Technical Issues
If your game doesn't run properly, it crashes, you can't log in or you have a similar issue, the technical board is the correct stop for you. Please post in the forum of the platform you're playing on for optimal help.
This board is specifically if you're playing on Windows.
Your first stops when things don't work as they should are
This board is specifically if you're playing on Console (XBox or Playstation).
If you find a bug for console, please report these in the bug forum instead of in the Consoles forum. If there's already a post for PC/Mac, you can use that one. If you have a general gameplay questions, use the Game and Mod/CC Issues.
This board is specifically if you're playing on Mac
If you find a bug for Mac, please report these in the bug forum instead of in the Mac forum. If you have a general gameplay questions, use the Game and Mod/CC Issues.
If something doesn't work properly in The Sims 4 and you think it's a game bug, report it here. You find all information on how the bug forum works here:
Everything that doesn't fit in any of the other The Sims game sections goes in here. This includes: The Sims 1 & 2, Sims Medieval, MySims or Sims Stories. There's only one section so everything/all platforms concerning these games goes in here.
The Sims 3
The Sims 3 forum contains 2 sections
Everything about the The Sims 3 goes in this forum. This forum is for the console version and the PC version.
Specific Sims 3 Mac issues go here.
Want to talk or have a question about the The Sims Freeplay? Then this is your section.
AHQ supports several languages and each has a Sims board. To access other languages, simply pick the language you want from the language picker or use these direct links to go there
The Menu bar will then change and only show the boards available in that language (boards vary from language to language). If there isn't a dedicated forum for The Sims game you play, just choose an appropriate one.
Be aware of a few quirks with the languages:
- When checking all your posts, you will only see the ones you posted in the language you have chosen.
- Always fill out the bug templates in the language of the actual forum. You can access threads and forums in other languages even if you have the language set to something else but you won't be able to fully fill out the template cause some of the boxes might be empty.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
How to search for threads and answers
Before opening a new thread, it's better to check if other players are already talking about your topic in the forum. To do so, you can use the search bar:
Take a look at the search results. If any of the posts you see is about the same topic you want to discuss, go ahead and answer that thread!
If you can't find anything similar, it's time to open a new thread.
You can open a new thread using the New Topic button in any board. Be aware that it can sometimes take a moment for the button to show up.
Please, avoid opening the same thread in different boards - this is considered spam and it's against the forum rules. If you are not sure which is the right board for your topic, just open it in one place and it will be moved if needed.
Be aware that the submit button sometimes likes to play hide and seek. If it doesn't show up although you posted something, try adding some spaces to your post or change to HTML view if you have that available. This most often happens if you copy/paste something to the post instead of writing.
How to reply and quote a specific post
Especially in longer threads you might want to reply to a certain post and quote what the user has said in that post to make it clearer what you are referring to.
To do so, click on reply on the post you want to quote (if you use quick reply, you won't be able to quote)
You will then be taken to a window where you can see the quote link in the upper right corner. Pressing it, will add the complete content of the post you're replaying to to your post. You can then edit the quote to make sure it contains the vital info you need. If there's pictures, it's best to remove those from the quote.
How to keep up with your threads
Once you created a new thread, it's very important that you keep up with it. To help you with that, you can subscribe to your thread. You can do so right with opening the thread or replying to a thread by checking the 'Subscribe to replies' box at the bottom
or if you forget to set it, or want to be kept up-to-date on a thread you haven't posed in, you can subscribe through the Topic Options of the post. You can also bookmark a thread for later easy finding through your profile. You won't get an e-mail for new posts in those though.
You can choose to automatically subscribe to your threads and manage your bookmarks and subscriptions from your profile (click on your username in the upper right corner and choose settings).
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You can find a list of the threads you have created, or answered, in your profile. Just click on your username in the right top corner of the page and select 'Profile':
Under ‘Recent activity’ you will see your last posts, and if you click on ‘View all’ you will get to a page with a list of all your posts posted in the language you have chosen.
If you have something to add to your post and no one has answered your post yet, it's best practice to edit your post instead of double posting (you can create a new post if it's been more than 24 hours and you didn't receive an answer).
To edit your post, click on the three dots of the post and choose Edit Reply. This will allow you to edit. You are also able to delete your own post but only if no one has answered to it.
How to add pictures to your post
To add pictures it's best to upload them to AHQ directly so they aren't remove by some third party site
To do so, either use Attach file at the bottom or the little picture icon in the bar and then upload and insert to your post.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
XP and solutions, what are they and how do they work?
When you see a helpful post, you can use the ‘XP’ button to give experience points to the user who wrote it. It's an easy way of saying 'thank you' to the author and help them level up in the community. 
You can do this with any post you didn't write.
On the other hand, when you open a thread asking for help with an issue or asking a question to the community, and you get an answer with a solution, you can press the 'Accept as solution’ button to let the community know that:
- Your issue or question is solved.
- The post you have marked as solution contains the answer that helped you, which can be useful for other players who have your same issue in the future.
AHQ has a ranking system that is based on amount of XP and solutions. You can see your rank in two places. Either under your user name on the posts you made or in the upper right corner, next to you XP.
More information about the rank system can be found here: Ranks and Leveling Up
Every community has its rules. You can find the AHQ user rules and guidelines here . Please, check them before participating in the community.
Thank you!
You can find more Information about AHQ on this Page AHQ FAQ Page or the AHQ Forum.
If you plan to help out as well, you are welcome to
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
