Re: Today is July 22nd. Why hasn't Cottage Living Downloaded yet on my PC?

by SimQARobo
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Original Post

Re: I prepaid for a game, Why isn't it downloading?

[ Edited ]
★ Pro

If this is regarding Sims 4 Cottage Living, EA is investigating the issue and hopefully, there will be a fix soon. 

Message 91 of 328 (1,939 Views)

Re: cottage living failing to recognize paid preorder

★★★★★ Newbie
@CeCe4lyf yeh at least they r handling the problem quicker than usual
Message 92 of 328 (2,143 Views)

Re: Today is July 22nd. Why hasn't Cottage Living Downloaded yet on my PC?

★★★ Newbie

Still not working, I preordered it over a week ago! 

Message 93 of 328 (2,216 Views)

Re: Pre-Order Problem

★ Novice
@SummerShyanne same to me..
Message 94 of 328 (2,188 Views)

Re: Today is July 22nd. Why hasn't Cottage Living Downloaded yet on my PC?

★★★ Newbie

I've finally downloaded it! 2 and a half hours later and I'm playing it. This is on xbox one

Message 95 of 328 (2,206 Views)

Re: cottage living failing to recognize paid preorder

★★★★ Apprentice

Ugh, same issue here. I was so looking forward to playing it! Hopefully they sort it out soon Frown

 

And I also have two copies in my store. One has the option to buy it, the other just has an orange drop down arrow... but when I click it, it also offers to let me buy it.

Message 96 of 328 (2,145 Views)

Re: Today is July 22nd. Why hasn't Cottage Living Downloaded yet on my PC?

EA Sims Team

Hello all.  I heard there is a delay in orders being processed, but that it is expected to be resolved in an hour or so.  Sorry for the inconvenience.


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Message 97 of 328 (2,201 Views)

Pre-Ordered Cottage Living

[ Edited ]
★★★ Novice

Hello! I pre-ordered cottage living over a month ago. However, when I logged onto my Origin today to download it, the option to purchase the expansion pack is showing... which is odd, as I already bought it. I checked my purchase history and it says that I have been billed, but some of the items have not yet been delivered. When am I going to be able to download the expansion pack?

Message 98 of 328 (2,130 Views)

Re: "Cottage Living" Pre-Order Items not appearing in game

★★★★ Apprentice
@Crissi1214 the same problem,everyone is playing just not me, presale never again
Message 99 of 328 (2,193 Views)

Re: "Cottage Living" Pre-Order Items not appearing in game

★★★ Guide

I'm having to contact EA support to fix it. Launch day came and went and it's asking me to pay again. 😳🤦

Message 100 of 328 (1,948 Views)