Help us improve Answers HQ! Take Survey No, Thanks

Re: The sims 4 tinny living missing pack

by puzzlezaddict
Reply

Original Post

Highlighted

The sims 4 tinny living missing pack

★★ Newbie

I downloaded the sims 4 tiny living with the bund all pack and all was fine even says purchase on it but it’s not on the game once I launch it and now I can’t get a refund 

Message 1 of 3 (95 Views)
Highlighted

Re: The sims 4 tinny living missing pack

@loveytayla I've moved your post from the Battlefield 3 forum to the Sims 4 forum in order to increase the odds of you receiving a solution to your issue.
____________________________________________________________________________
Please mark a thread as solved if a post solves your issue.
Crinrict's guide to helping us help you
I am a volunteer, not an EA employee.

Battlefield Player on PC, Xbox One, PS4, Xbox 360, PS3


BF3, BF4, BF1, BFV DICE Friend tag awardee


SWTOR Player on the Hot Prospect (Satele Shan), Star Forge, and Darth Malgus

Message 2 of 3 (61 Views)
Highlighted

Re: The sims 4 tinny living missing pack

@loveytayla  Does your computer run the Legacy Edition of Sims 4?  If so, that's the issue: Tiny Living doesn't run in the LE.  (Nor do any packs released after October 2019.)  If your computer cannot in fact run the standard version of Sims 4 and needs the LE, you can request a refund from EA customer support.  This is different than the automatic refund process, which doesn't work for Sims 4 packs.  A support rep may be able to review your case and manually grant a refund after confirming that you're unable to play Tiny Living.

 

https://help.ea.com/en/contact-us/

 

If you're not playing the Legacy Edition, let me know what operating system your computer runs: Windows or macOS, and what version.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 3 of 3 (39 Views)
Twitter Stream