The sims 4 parenthood

by anniejess
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Original Post

The sims 4 parenthood

★★★ Newbie

I bought the sims 4 parenthood but didnt know needed the sims 4 in order to play it. Will my account still be charged?

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Re: The sims 4 parenthood

Champion

@anniejess, yes you will need the Sims 4 to play any of the packs for the Sims 4.  The Sims 4 is the Base Game, and all the packs are extensions of it. Wink 

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Re: The sims 4 parenthood

★★★ Newbie

Will I still be charged for the sims 4 parenthood even though I can’t play it without the sims 4?

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Re: The sims 4 parenthood

[ Edited ]
Champion

@anniejess, you might be able to get a refund or a credit.  I think your best bet is to contact EA support.  You can try this link:

https://help.ea.com/en/

or maybe this link:

https://help.ea.com/en/contact-us/

 

Explain to them that you thought Sims 4 Parenthood was a stand alone game and that you don't have the Base Game of The Sims 4, so the Parenthood Game Pack is useless for you! Oops

 

I haven't needed to do this in years, but I think I had a problem with a mobile game that was solved over the phone. Standard smile  But you might prefer to email EA or go through Facebook, etc.  

 

If anybody has better info for @anniejess, please speak up and help! Angel

 

Best of luck! 

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