July 2018
I bought the sims 4 parenthood but didnt know needed the sims 4 in order to play it. Will my account still be charged?
July 2018
@anniejess, yes you will need the Sims 4 to play any of the packs for the Sims 4. The Sims 4 is the Base Game, and all the packs are extensions of it.
July 2018
Will I still be charged for the sims 4 parenthood even though I can’t play it without the sims 4?
July 2018 - last edited July 2018
@anniejess, you might be able to get a refund or a credit. I think your best bet is to contact EA support. You can try this link:
or maybe this link:
https://help.ea.com/en/contact-us/
Explain to them that you thought Sims 4 Parenthood was a stand alone game and that you don't have the Base Game of The Sims 4, so the Parenthood Game Pack is useless for you!
I haven't needed to do this in years, but I think I had a problem with a mobile game that was solved over the phone. But you might prefer to email EA or go through Facebook, etc.
If anybody has better info for @anniejess, please speak up and help!
Best of luck!