February 2018 - last edited April 2018
Recently bought the Sims 4 bundle with the main game and Cats & Dogs expansion pack, the main game downloaded with the code fine but for some reason the C&D code says its not valid?
February 2018 - last edited February 2018
Where did you buy the game?
Make sure you typed the code right. The following letters look very similar and are easily mistaken for each other
February 2018
Hi
You can try to redeem that code from Origin <My Library <Add new game! Works for me
March 2018
I bought it from Argos brand new, I checked over it several times but it still won't work
I'm starting to think I've gotten a faulty code (Just my luck XD )
March 2018
@xgamesworld Hi!
I've tried it but it still doesn't work, thanks anyway
I'm starting to think I've been given a faulty code X3
March 2018
Okay so you got it in a box? And it was sealed?
Contact Argo first, and if they do not help you, contact EA
Go here to contact EA support: https://help.ea.com/en/contact-us/new/
Here are some tips on how to do it if it's complicated!
https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100
Good Luck!