Simply splendid for 3000 tokens not working

[kristiandbean]

When I try to make that purchase, it says transaction in progress, but nothing ever happens. Any suggestions? 

thanks!

[Phantomlover1717]

EA has had some issues today, maybe it's related to that. Could you give it another try?

[kristiandbean]

@Phantomlover1717 Thanks! It’s been a couple days, but I’ll keep trying. Are they ever responsive to direct inquiries?

[Phantomlover1717]

Do you mean you contact EA? They reply to those yes.

[dissenterjasmine]

Same in my game too. This happened twice already so seems to be there's no fix yet which is really not good. You may contact EA hope they have an answer. Last time I asked for help about another bug they did reply thru email.