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Re: Sims 3 on Android - can install but can't play

by deannielsen2
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Re: Sims 3 on Android - can install but can't play

★★★ Novice

The issue has to do with a quick internet connection to check that the game is legit, not pirated. To remove it and use The Sims 3 offline download, install and use LuckyPatcher... Hope this helps.

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Sims 3 on Android - can install but can't play

★★★ Newbie
My daughter bought Sims 3 but can't use it. Her device displays the message "This application is not authorized for use on your Android device". Why does EA allow installation to continue on a device that it won't work on? Why doesn't the check, which gives this error, be conducted before installation? Can my daughter have her money back please?
Message 1 of 7 (9,588 Views)
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Re: Sims 3 on Android - can install but can't play

Hero (Retired)

best to contact CS about refunds reasons being access to personal information

 

if in the event you wish to contact CS  

 

1.https://help.ea.com/en/contact-us/  

2.Click on the orange NEXT button  

3.Select a platform

 4.Click on the orange NEXT button

 5.Select a topic and describe your problem in a few words

 6.Click on the orange NEXT button  

7.Click Chat Now to chat with a Game Advisor

 

guide on how to contact CS

 

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

Message 2 of 7 (9,547 Views)
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Re: Sims 3 on Android - can install but can't play

★★★ Newbie

Im so confed

 

Message 3 of 7 (7,175 Views)
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Re: Sims 3 on Android - can install but can't play

@krusemissleThere is no standardization between carriers and product. Example I have a Samsung Galaxy S5 with Marshmallow. Another carrier may not update their Samsung Galaxy S5 and they may still be on Lollipop. Also most carriers "enhance" their versions to their liking so one carrier's Marshmallow may be different from another carrier's Marshmallow. Let's face it if all the Android devices worked the same why would you buy a new $600 smart phone or tablet? I use a voip phone that has Android 4.2 which runs only about 1 out of 10 apps I download. My wife's Sony Experia updated to Marshmallow and now I can't put apps on the sd card. I can go on. Your confused?

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 4 of 7 (7,166 Views)
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Re: Sims 3 on Android - can install but can't play

Champion

@deannielsen2 , I believe that EA has since removed the Sims 3 mobile apps and they are no longer able to be purchased and installed. 

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Message 6 of 7 (204 Views)
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Re: Sims 3 on Android - can install but can't play

Community Manager

Hey @deannielsen2,

 

Thanks for your reply! However, I think that after 4 years, this topic is no longer a top priority for the OP. Wink 

And as @Tremayne4260 stated, the game is no longer available, I'm closing it.  

 

Thanks, 

Leeloo

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