Legacy Edition & Sims 4 University Not Compatible?

[crinrict]

@StorrerM Contact Support for a refund. See above for details.

[ChelsPlaysSims]

I agree. Not only did I lose all of of my saves over the last 3 years, I can’t download houses. I’m not a builder so I don’t know what to do. I’m so upset and I don’t even want to play anymore. All of my legacies are gone😔

[catcatand123]

I spoke to a ea gaming customer service worker and they said to uninstall origin and reinstall it again and it worked.

[HawnaKitty]

Oh wow...that's horrible! 

We have been dedicated players of the Sims 4 and I think this is going to let a lot of players down. Ever since I downloaded the Legacy Edition my games crash often. It's just as well to not play it. The game i once loved isn't the same anymore. I've been buying the Sims game since it first came out and I've spent a lot of money and this is how we are treated!!!!! I have some houses in my Library that can still be accessed so if I can do this there should be lots there to download. Look around online to find places to download lots and other things. I'm really sorry to hear how much you've lost because of this change. It's sad

[alexxopira]

I bought the sims 4 university life, but am unable to play it since i need to download legacy to start the game. What do i do? I am playing on a mac 2011 model.

[jennyec88]

Unfortunately I had this problem too - This was due to my Mac not having the OS: Metal to run. 

Therefore, i've had to download the new legacy update (Which seems very limited as you can't access the gallery and no further updates/expansions for us!) - Unless we upgrade PC's/Mac's - For those who have been playing the sims for years with various expansion packs - I feel let down by EA, as I've been looking forward to this expansion pack! 

I did speak to EA, and get a full refund for the cost of the pack (there is a limited time to claim a refund) 

[bbkittyskydancer]

Does anybody know if OR when the 4 university life will become available to legacy users. feeling extremely frustrated and wanting my money back if not

[crinrict]

@bbkittyskydancer No, Uni will not be available for legacy.

Money back for Uni that you preordered or the whole game ?

You can contact support for a refund for Uni

[Nosilauka]

hello

i am having issues with the gallery. i make sure that i have ticked 'all' and not just 'maxis' but whenever i search for ANYTHING it just says 'no results found'.

any help is appreciated

[puzzlezaddict]

@Nosilauka  The Legacy Edition of Sims 4 doesn't have any Gallery access, sorry.