February 2020 - last edited April
The legacy edition is no longer available
Introduction
The Legacy Edition of Sims 4 was introduced because EA dropped Support for certain older systems.
Having this edition means three things
Most people will not need the Legacy Edition. Don't download it to fix any errors or just for fun. It's not something that will enhance your game. Only download if you're sure you need it.
How do I know if I need it ?
You can find all information on whether you need the Legacy Edition in the above linked thread.
If you are unsure, please use either of these threads. Both threads will tell you what to do if you accidentally downloaded it and how you can get rid of it.
I don't have the Legacy Edition and still no Gallery
Another reason for the gallery not appearing in your game is if you have an underage account. You need to wait until you are able to have a regular account.
I do need it and already bought the packs, can I get a refund ?
Yes, you should be able to get one (but it's up to EA's discretion to grant them, so no guarantees)
Contact a game advisor for help with a refund
Game advisors can be found through live chat or call-back
Click on this this link for fast finding https://help.ea.com/en/contact-us/
In Details here: How to contact a Game Advisor
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2019
After loading sims 4 legacy, everything in my gallery is gone, no custom content and couldn't log off.
November 2019
November 2019
The online Gallery is not available with the Legacy version. Mods and CC needs to be updated to work with it.
November 2019 - last edited November 2019
I just updated to the new patch, and download to Legacy; however, now I no longer have a gallery. When I click it, it just brings up my own library, not the online gallery with downloadable items from other simmers. Why is this and how can I fix it?
-thanks.
November 2019
@jdm592 The Gallery is not available in the Sims 4 Legacy Edition. You can find more information here:
November 2019
Why is that? Is there no way to get it back?
November 2019
@jdm592 No, sorry, not unless EA does something to reenable it. But that seems unlikely.
November 2019
All I want to do is access the Sims 4 Gallery but I don't even have the option. It only option I get is to access my library. But I don't see the gallery tab.
November 2019
@JoanieAqua85 The Gallery is not available in the Legacy Edition. For more information, please see this FAQ: