January 2021 - last edited January 2021
I turn my laptop off for hours twice a day, and when I experienced the problem, it made no difference. I still couldn't connect when I'd turn it back on. I'm glad that helped you though.
January 2021
Hello my, Sims 4 will not connect to the internet. Origin is connected to the internet and nothing is wrong with it. I really want to go to the gallery and it just won't connect. Someone help me PLEASE.
January 2021
This worked for me, I haven’t been able to connect to the gallery for about 3 months I’ve tried everything like everyone said in here, I’ve been playing a sad offline life although it’s improved my building skills as I had to get creative !! , saw this and gave it a shot it worked for me, I’m using pc however not Mac
thank you for posting this !!
January 2021
A little update, this method seems to work for a little while , i exited the game and logged back on and it no longer works which is unfortunate! But again thanks for this recommendation !
January 2021
I'm having an issue with connecting to the gallery. Been having an issue since the update just before Snowy Escape released (haven't played much so it didn't bother me until now). I've:
rebooted my pc,
restarted the game
repaired my game,
rebooted origin,
rebooted my connection,
tried a different connection (used my phone's hotspot),
Uninstalled and reinstalled Sims 4,
and disabled my mods.
Nothing's worked. Help? I don't know what else to do.
January 2021
There's probably a million or so posts on this and yet I have been unable to find anything that might help.
It started early November when I tried to connect to the gallery and it wouldn't work, I thought it might have been a maintenance thing so I left it but over the following days and weeks, nothing changed so I tried juat about everything to see what would work from switching offline and online again to firewall settings to uninstalling and reinstalling Origin amd nothing has yet to work.
It's not the biggest deal in the world to have it but it would be kinda nice to have it back.
January 2021
I’ve been having problems with the sims gallery for about a month now. I CAN’T CONNECT NO MATTER WHAT I DO. Every time y click “connect to gallery” a sign instantly pops up saying “unable to go online”.
My internet is connected and origin is working fine, but I don’t know what’s wrong. Please help me solve my problem!
January 2021 - last edited January 2021
@tamykoss i merged your post with the master thread. Did you try everything suggested on the first post ?
If so, please PM me your connectionstatus.txt file.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2021
I tried to go online it won't work I wanna access the gallery and look at pregnant teens on the gallery please PLEASE OH PLEASE help!
January 2021
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
View More on EA Help