No New Featured Packs

[Asiyahgamer]

I don’t get any featured packs!! I haven’t received hairstyles piano etc for over a month!? How am I suppose to progress without buying packs!? Please fix this issue

[Phantomlover1717]

This is a known bug: https://answers.ea.com/t5/Bug-Reports/Open-New-items-not-available-for-purchase/td-p/6910259
Feel free to add a 'Me too' and let them know your Player ID.