My main menu is empty/white

[jeni2810]

I have seen the new main menu, but now it is empty, all white. I do see the welcome message. I am online. I tried deleting cache files but it is still the same. What do I need to do to see it? Any ideas?

[ValFreya13 · Accepted solution]

My issue was UI Cheat Extension requiring an update. If that is not what is causing your issue, there are other solutions you can try on this thread

https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-Main-Menu-images-and-packs-not-appearing/m-p/98...

[ValFreya13 · Accepted solution]

My issue was UI Cheat Extension requiring an update. If that is not what is causing your issue, there are other solutions you can try on this thread

https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-Main-Menu-images-and-packs-not-appearing/m-p/98...

[jeni2810]

Thank you