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Multiple issues in Sims 4

by LattiePattie
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Multiple issues in Sims 4

★★★ Novice

Hi, I’m not sure how this works or how I’m supposed to separate this by subject but here goes! 

I’m not a crazy gamer so I don’t know many of the terms  etc. but I’ve been playing a lot more recently and I downloaded the GTW expansion pack plus the Cool Kitchen and Fitness packs. I’ve noticed that there are several things that are bugging me out and I don’t know what to do about them. 

1) I have two of the LICE freezers in my store and they’re filled with harvestables, teas and coffees, cakes and meals etc. and yet every time a customer opens them, they look interested but don’t buy anything. I’ve spent ages talking to them as well and they’re still not buying so there’s surely something wrong with the game right ?? 

2) In detective mode, when fulfilling an APB there is only ever one person (the suspect) and often when I arrest them, they don’t come to the station with me. My task is to interrogate them but half the time, they’re not there. The time before, I re-did the APB and the suspect came back when I arrested him again but the most recent time, the suspect still wasn’t there.

 

3) When using the photo studio, the whole game seems to have an attack after I’ve taken the pictures. It slows down even once the camera has closed and just glitches for a whole minute. Meanwhile my sim is off doing whatever the hell she wants. 

4) The last time I opened my store, one of my workers (very satisfied - highest promotion) just didn’t turn up. There was no notification or anything to say why and next shift he was there??

 

5) I also had a few aspirations not tick off when I have achieved them. I’m literally watching my sims complete the tasks and the game isn’t acknowledging them. It’s really frustrating!

 

6) There have been a few noticeable glitches that I won’t list but suffice to say, it’s really annoying.

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Re: Multiple issues in Sims 4

[ Edited ]
★★ Pro

@LattiePattie  I found a couple of bug reports made for the issues you list. Please click Me Too on the first post in each thread; the higher the amount the more notice that particular issue gets. Read the thread and answer any posed questions in it, they are asked in an effort to try to narrowing the issue down, for the sake of understanding it better.

 

1. Couldn't find a particular one. Exange the fridge to a copy. The Retails are dynamic, make sure it meets all other criterias of gameplay.

 

2. Suspect don't come to the station:
https://answers.ea.com/t5/Bug-Reports/OPEN-GTW-Suspects-won-t-appear-at-the-station-after-arrest/td-...

 

3. Only one photo:

https://answers.ea.com/t5/Bug-Reports/NEEDS-INFO-GTW-Can-only-take-one-photo-on-Photo-Studio/td-p/68...

 

4. Couldn't find a specific one, perhaps they are culled/deleted from the world. Do a Save As and exit the game completely, then reload and see if they show up. It sounds simple, but is a good reset for many issues. Save any sims you don't want culled in My Households, instead of Other Households (Manage Households view).

 

5. Party Animal aspiration not ticking off:
https://answers.ea.com/t5/Bug-Reports/OPEN-Parties-not-counting-for-Party-Animal-Aspiration/td-p/848...

 

Aspirations not ticking off:
https://answers.ea.com/t5/Bug-Reports/OPEN-Aspirations-complete-but-don-t-show-check-mark/td-p/84608...

 

6. Here is the collective list of all active bug reports, for you to search on your own:

https://answers.ea.com/t5/Bug-Reports/READ-FIRST-Compiled-list-of-reported-Issues/m-p/3445209#M13006...

 

 

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Message 2 of 6 (242 Views)

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Re: Multiple issues in Sims 4

[ Edited ]
★★ Pro

@LattiePattie  I found a couple of bug reports made for the issues you list. Please click Me Too on the first post in each thread; the higher the amount the more notice that particular issue gets. Read the thread and answer any posed questions in it, they are asked in an effort to try to narrowing the issue down, for the sake of understanding it better.

 

1. Couldn't find a particular one. Exange the fridge to a copy. The Retails are dynamic, make sure it meets all other criterias of gameplay.

 

2. Suspect don't come to the station:
https://answers.ea.com/t5/Bug-Reports/OPEN-GTW-Suspects-won-t-appear-at-the-station-after-arrest/td-...

 

3. Only one photo:

https://answers.ea.com/t5/Bug-Reports/NEEDS-INFO-GTW-Can-only-take-one-photo-on-Photo-Studio/td-p/68...

 

4. Couldn't find a specific one, perhaps they are culled/deleted from the world. Do a Save As and exit the game completely, then reload and see if they show up. It sounds simple, but is a good reset for many issues. Save any sims you don't want culled in My Households, instead of Other Households (Manage Households view).

 

5. Party Animal aspiration not ticking off:
https://answers.ea.com/t5/Bug-Reports/OPEN-Parties-not-counting-for-Party-Animal-Aspiration/td-p/848...

 

Aspirations not ticking off:
https://answers.ea.com/t5/Bug-Reports/OPEN-Aspirations-complete-but-don-t-show-check-mark/td-p/84608...

 

6. Here is the collective list of all active bug reports, for you to search on your own:

https://answers.ea.com/t5/Bug-Reports/READ-FIRST-Compiled-list-of-reported-Issues/m-p/3445209#M13006...

 

 

Message 2 of 6 (243 Views)
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Re: Multiple issues in Sims 4

Champion

@LattiePattie, in addition to the fantastic list that @DonroaAkashu  provided for you, I'm going to tag @SheriGR because she has played with the Lice Cold freezers extensively and is a big fan of them so she might be able to help you with that problem! Fingers crossedAngel

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Re: Multiple issues in Sims 4

[ Edited ]
Champion

@LattiePattie Well, I just went through about 20+ hours of having the retail business open of one of my Sim families. In this shop I have 2 Lice Cold Freezers plus retail items on display for purchase, and one employee. In preparation to test the freezers and customers purchasing from them or not:

  • I had previous items in the freezers. A variety ranging from produce to honey and prepared goods. 
  • For some weird reason, not the way they previously looked, all of the prepared food in the Lice Cold Freezers had this message when hovered over. "This item cannot be sold or deleted." 
    Screen Shot 2020-06-27 at 3.57.06 PM.png
  • This message was not on the honey or harvestables/produce in the freezers.
    Screen Shot 2020-06-27 at 3.57.59 PM.png
  • I also had my sim make several items fresh on the lot. These were prepared several ways - baked, cupcake machine, and a prepared gourmet dish (lobster). 
  • I placed some fresh dishes into the freezer and onto counters marked for sale.
  • I dragged several items from the freezers that had been previously prepared and had the message they could not be sold onto the counter, where they were marked for sale.

Then I opened the store.

 

I found the following:

  • The employee was exceptionally useless during her shift (I thought I remembered her being good previously). 
  • There were three different fights in the store (which I have never had happen), and one was my Sim-self/store owner, who I have never seen fight anyone.
  • Customers purchased a variety of items, in about the same amounts I usually see.
  • It did take about 6 hours of being open before I had my first sale directly from the Lice Cold Freezers. I had a total of 4 sales from the freezers.
    1. I sold 2 plates of cupcakes that had been previously prepared and had the "This item cannot be sold or deleted" message on them directly from the freezer.
    2. I sold one prepared dinner (lobster) that was made on-site and added to the freezer that day and had the "This item cannot be sold or deleted" message on it directly from the freezer.
    3. I sold a BonsaiBud from my Sim's garden (previously harvested and added to the freezer) directly from the freezer.
  • The items that My sims had previously made (prepared food) and was dragged from the freezer to the counter and marked for sale was purchased as expected via Sims processing the order. 
  • The food my sim had made that day on-site and added to the counters and marked for sale was purchased as expected via Sims processing the order. 

If your freezers are not working, did you wait 6 or more hours after opening the store? Also, do you have, or have you had in the past, Mods &/or CC? If so, we could test to see if those are causing any of the issue.

I hope some of this information helps some.


SheriGR ☕ –  I don’t work for EA.
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Message 4 of 6 (176 Views)
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Re: Multiple issues in Sims 4

★★★ Novice
@SheriGR Thank you so much! I can see my freezers seem to be working now, so that’s one issue sorted Standard smile
Message 5 of 6 (119 Views)
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Re: Multiple issues in Sims 4

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@PugLove888 Thank you!
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