Help us improve Answers HQ! Take Survey No, Thanks

Missing Llama Bank Token (Tier Skips)

by DannyBoi09488
Reply

Original Post

Accepted Solution

Missing Llama Bank Token (Tier Skips)

[ Edited ]
★★★ Novice

Hi guys so my Llama Bank Tokens have completely disappeared I had the 6,000 banks tokens saved up ready for this sims festival. 
I have updated the app and they have gone and haven’t been placed against the summer paradise festival. 
Luckily I took a picture a few weeks ago when I completed the free tier of Hello Japan. I didn’t buy that one as I have had simoleons I bought disappear in the game and after troubleshooting it everyday and no help from customer service. It is still not resolved.

so you can imagine how happy I am that the bank token tier skips I had going missing is making me.
I have stopped myself paying for things that just seem to go missing and aren’t being resolved now this. As far as I was aware they should have been automatically applied to this sims festival from what online EA Game changers say and the websites. Can anyone help me as this has really spoiled this festival for me now too. I have enjoyed the game so far but is this happening to other people too? And how can I get them back as looking at the tiers those 6,000 tokens would have had me quite far along in this festival too. And I was really looking forward to this one. But missing content has ruined it again.

I have attached a image of the bank tokens I had as proof.

Message 1 of 6 (320 Views)

Accepted Solution

Re: Missing Llama Bank Token (Tier Skips)

[ Edited ]
Hero

@DannyBoi09488 Have you purchased a Festival pass for this season? In order to open the Llama bank, you need to purchase a Festival pass.

 

For more information, please read the Sims Festival FAQ.

 

pass.png


CCP Hero Banner - Blue.png



 No trabajo en EA.    

View in thread

Message 2 of 6 (304 Views)

All Replies

Re: Missing Llama Bank Token (Tier Skips)

[ Edited ]
Hero

@DannyBoi09488 Have you purchased a Festival pass for this season? In order to open the Llama bank, you need to purchase a Festival pass.

 

For more information, please read the Sims Festival FAQ.

 

pass.png


CCP Hero Banner - Blue.png



 No trabajo en EA.    

Message 2 of 6 (305 Views)

Re: Missing Llama Bank Token (Tier Skips)

[ Edited ]
★★★ Novice

@SalixCatHey I didn’t realise that’s how you unlocked them I just assumed they added automatically. How did I miss that I didn’t see that section. Oh god thank you so much. I didn’t know.

I’m new to this game and just thought they had disappeared too.
Glad I now know.

THANK YOU SO MUCH 
So if I buy the plus ticket it unlocks my bank skips and gives me 15 extra ones too?

Message 3 of 6 (294 Views)

Re: Missing Llama Bank Token (Tier Skips)

Hero
@DannyBoi09488 When you purchase the Festival Pass, the banked tickets should be immediately applied to the prize track. The purchased skips in the Festival pass will be also applied.

CCP Hero Banner - Blue.png



 No trabajo en EA.    

Message 4 of 6 (287 Views)

Re: Missing Llama Bank Token (Tier Skips)

★★★ Novice
@SalixCat Yeah they have done. Thanks again!
So happy I can enjoy this update. As I was looking forward to it.
Take care.
Message 5 of 6 (273 Views)

Re: Missing Llama Bank Token (Tier Skips)

Hero
@DannyBoi09488 Thanks, you too 😊 Enjoy!

CCP Hero Banner - Blue.png



 No trabajo en EA.    

Message 6 of 6 (266 Views)
Twitter Stream