I didn't get my festival pass purchase [ Edited ]

[DQ2514]

How can I get what I've purchase? Seems like EA's not fixing it .

Please help me out! 

[edited formatting as per our forum rules: Don't abuse the formatting options. - EA_Leeloo]

[SalixCat]

@DQ2514 

Is your pass still available for purchase? I would suggest you to ask for a refund at Google Play, wait until it's accepted, and then, try to purchase it again.

I had exactly the same problem. My first purchase didn't go through.

Here you can read how to ask for a refund from Google Play: https://support.google.com/googleplay/answer/7205930?co=GENIE.Platform%3DAndroid&oco=1

[DQ2514]

@SalixCat Thank you.