How To Get Help for Persistent Bugs

by EA_Sanah
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Re: How To Get Help for Persistent Bugs

★★★ Apprentice

Yes, I’m so glad this issue is being noticed. I had a glitch a few weeks ago where I lost purchased items, stored items, and won items during the Camping event. I received 3 phone calls and was told nothing could be done. I also lost my Jeong Sim who had married into the 1 Landgraab Avenue family. She is still listed as a Roommate under contacts but she is not living on any of my 7 lots. She wanders around randomly as a Townie which is very depressing because my Sim has lost his wife and our household has lost a beloved roommate. I have no idea how to restore her former status and back return her back into her home. 

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Re: How To Get Help for Persistent Bugs

★★★ Apprentice

I never get any support answers or help from

Answers HQ. Everything I post is basically ignored. I guess you have to know the top people. Fortunately I do get immediate attention from EA in the form of phone calls. Which I really appreciate. Isn’t much of a community if the trendy posters of Answer HQ only answer each other and ignore us lower class posters. Anyways. I was able to figure out that divorce does permanently remove the sim from the home. Only 3 seconds of a EA Game Changers time and I could have been told that. I depend on EA Help thank god better then being totally ignored by the big wigs of Answer HQ. Once you divorce the sim leaves the household and becomes a townie. You can select that divorced sim for a hangout and choose Flirt as action and it will give you the option of Propose as a Hangout event. 

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