August 2021 - last edited August 2021
The EA Support team may ask for your Sims Mobile Player ID to find your account and help with missing content, progress issues, and more. Here’s how to find it.
|Write down your Player ID or take a screenshot of it and keep it somewhere safe. That way you have it if you need help but can’t load the game. .|
You’ll see your Player ID on the first loading screen when you start the game.
Follow these steps to find your ID if you’re already in the game:
Your Player ID is at the top, just under the game version.
|Copy your Player ID down and keep it somewhere safe. That way you have it if you need help but can’t load the game.|
NOTE: Please DO NOT share your Player ID on Answers HQ.
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