Surpport a chrome book

[rayne735]

They should support chrome books because I didn’t know I was surppost to have a Mac or a pc and I brought it on my chrome book but I can’t play it

[crinrict]

@rayne735 Merged your post with the chromebook thread.

You can check the first page for some information why it's difficult to make the game available for chromebooks.

[jmspratt]

i bought the sims 4 today on a chromebook but its saying i will have to download an older version of origin so i can play on this laptop but doesnt tell me how or what the older version is, i downloaded the legacy addition because it says it makes it so you can play on an older version but it still wont let me play it at all because i dont have a mac or windows. is there any way i can get it to work?

[puzzlezaddict]

@jmspratt  I'm sorry, but neither Origin nor Sims 4 runs in Chrome OS.  And even if you wanted to wipe your hard drive and nstall Windows, the hardware in most Chromebooks is under the minimum requirements for Sims 4, so you might not be able to run the game at all.

[TyTi2005]

Is there anyway EA can have sims be supported for chromebooks ?

[SheriGR]

@TyTi2005 I'm sorry, Sims 4 is not available for Chromebooks. Your post has been merged into the thread about Chromebooks. Please read through this thread for more information on this. Thanks!

[sandramarie32]

@crinrict ive brought it what do i do i cant start it up so how do i delete and get a refund

[crinrict]

@sandramarie32 You need to contact support: https://answers.ea.com/t5/General-Discussion-Feedback/IMPT-Support-Options-Update/td-p/8864082/

[grace-lade]

I just bought Sims 4 on my hp chromebook through origin and it says it is only available through windows and mac even though I just paid 30$ for it!? Please help or give me a refund please.

[puzzlezaddict]

@grace-lade  I've merged your post with the master thread on Sims 4 and Chromebooks.  Unfortunately, it's not possible to play the game in Chrome OS.

If you want a refund, you should be able to get one automatically:

https://help.ea.com/en-us/help/account/returns-and-cancellations/