Re: Unable to Delete Izzy Creations

by EA_Mai
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Original Post

Accepted Solution

Deleting izzy creations

★★★★★ Novice
Hi everyone, normally when i have an izzy creation that i dont like it i had the possibility to make clikc in a little trash and delete it but now i dont have that posibility and i have my cus full
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Accepted Solution

Re: Deleting izzy creations

★★ Guide

@v0fly@mamabearboys

 

As per this thread ( https://answers.ea.com/t5/Bug-Reports/Open-Received-a-lot-of-money-but-can-t-spend-it/m-p/6792103#M3...) in Bug Reports, the ability to sell back Izzy clothing has been temporarily disabled.

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Message 3 of 45 (9,357 Views)

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Re: Deleting izzy creations

★★ Pro
I’ve never tried to delete one but I remember someone recently saying you can sell Izzy clothes for 3 gems. Haven’t tried that either but I wish I had known when I wasted more gems getting a new item when Izzy gave me the same thing twice in a row! Instead of spending the 16 more gems for the change I would have accepted it and sold it for 3 since the original 20 were lost either way.
Message 2 of 45 (6,499 Views)

Re: Deleting izzy creations

★★ Guide

@v0fly@mamabearboys

 

As per this thread ( https://answers.ea.com/t5/Bug-Reports/Open-Received-a-lot-of-money-but-can-t-spend-it/m-p/6792103#M3...) in Bug Reports, the ability to sell back Izzy clothing has been temporarily disabled.

Message 3 of 45 (9,358 Views)

Izzys outfit

★★★★★ Novice

I'm unable to delete unwanted outfits in Izzy collection since latest update. The delete bin is no longer there. Can anyone assist.

Message 4 of 45 (6,439 Views)

Re: Izzys outfit

★★★★ Apprentice
Same here Frown
Message 5 of 45 (6,403 Views)

the sims mobile

★★★ Novice

my izzy cas is full and i can`t destroy one of them, last time i remember in previous version, i can do that

Message 6 of 45 (6,223 Views)

Re: the sims mobile

Community Manager (retired)

Hey @Lucrenzia

 

I've moved your post to the correct board (The Sims Mobile). Please remember to check if you're asking your question on the right forum in the future by choosing the appropriate board in the right top corner.

 

You'll get your answer much faster Standard smile

 

Thanks!

/Ataashi

Message 7 of 45 (6,212 Views)

Unable to Delete Izzy Creations

★ Novice

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7
OS Version iOS 11.3.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002969057245
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Change Appearance - Style - Izzy’s Special Creations
What do you expect to see? Delete unwanted Izzy creations
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback I am at capacity - 35 Izzy Creations and I can’t delete unwanted items in order to make room for new ones

N/a
Message 8 of 45 (6,212 Views)

Re: Unable to Delete Izzy Creations

[ Edited ]
EA app Team

Hi @paoc401,

I understand not being able to delete Izzy items once you have the inventory full is not pleasant, so let me explain why you can't see the button there anymore.

Some players were reporting an issue caused by deleting Izzy created items, which wouldn't let them buy objects or spend tickets. For this reason, and while the team works in fixing the issues, we released an update for the game that disabled the option to delete Izzy's Creations until we can make sure deleting these items won't cause any problems.

You can find more details about it in this thread: https://answers.ea.com/t5/Bug-Reports/Open-Received-a-lot-of-money-but-can-t-spend-it/td-p/6784763

Thanks for taking the time to let us know you were not seeing the button!
-Mai

 

PS. As this is not a bug, I'm moving this thread to Game information board.

 

Edited: @Lucrenzia merged your question here Wink

Message 9 of 45 (6,580 Views)

Can’t get new Izzy clothes

★★★ Apprentice

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7plus
OS Version 11.3.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002985424788
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can’t destroy Izzy creations the closet is full
What do you expect to see? To be able to use gems and purchase new Izzy creation and to be able to destroy duplicates
Connection Type Wifi
Please select your region North America
Country Usa
Additional feedback Help!

Trash button missing
Message 10 of 45 (6,180 Views)