Daily special in Spades not connecting to server

[redtop190]

Why have a daily special like Spades that doesn't connect to the server.  It is so frustrating.

[EA_Illium · Accepted solution]

Hi @redtop190 

Can you try going through the following steps and let us know if you continue running into issues after? 

• Restart your device and modem/router then try to load your game     
• Clear your Cache/Cookies (<-- link)   
• Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
• Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)   
• Check your device meets the Requirements (<-- click here) to play POGO games   

If you continue to run into issues Please Let us Know: 

• What device and browser are you using (Version if possible)  
• A Screenshot or video clip (Using Windows Game Bar, Using Screen to Gif) 
• A DxDiag(PC) / System Info (Mac) of your device and we can share this with the team.   

Thanks!   

[EA_Illium · Accepted solution]

Hi @redtop190 

Can you try going through the following steps and let us know if you continue running into issues after? 

• Restart your device and modem/router then try to load your game     
• Clear your Cache/Cookies (<-- link)   
• Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
• Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)   
• Check your device meets the Requirements (<-- click here) to play POGO games   

If you continue to run into issues Please Let us Know: 

• What device and browser are you using (Version if possible)  
• A Screenshot or video clip (Using Windows Game Bar, Using Screen to Gif) 
• A DxDiag(PC) / System Info (Mac) of your device and we can share this with the team.   

Thanks!