Custom wall tool not working

[sengin1996]

Hey the custom room / wall tool does not work, it does not create a room. If i use the shaped room tools it works, i can create functional rooms.

I play on windows 10, full updated, with all expansion packs. 

You can see the problem in screenshot. 

Can anyone explaine to me why and how can i fix this? 

[EuphorialQueen]

@sengin1996 
Using the second custom room tool works best for me.
Just click once at the corner then draw to the next point.

[sengin1996]

even on that one, it still dont creates a functional room

[EuphorialQueen]

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@sengin1996 wrote:

even on that one, it still dont creates a functional room

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Not sure why that does not work.

Perhaps there is something in this building guide that will help.

Sims 4 Build Mode: Tutorials for Houses and Landscaping

https://www.carls-sims-4-guide.com/tutorials/building/houses.php

[EuphorialQueen]

@sengin1996  This might be helpful as well.

Video demo by @SheriGR 
Sims 4 Wall & Basement Tools Demo

Correct updated link added Friday May 15th 2020

https://youtu.be/0idEXKKY1kw

[sengin1996]

Well thank you, but these bug only appears when i try to build a penthouse

[SheriGR]

@sengin1996 It appears you've discovered an issue of inconsistency with the wall tool when used on a Penthouse roof or open deck area. When the wall tool is used to create a room it does not automatically create a ceiling. However, the room tool does create a ceiling automatically.

I made a video demonstrating this which also includes a workaround to create the missing ceiling for the room made with the wall tool. 

Video: https://youtu.be/pqc9Q949HLY

[EuphorialQueen]

@sengin1996 

Hello again and thank you for allowing us to investigate this issue.  Based on your comments and the information by @SheriGR  it appears this is a true bug.

Please go create a Bug Report providing as much info as you can using the template in the following section.

https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs