Re: Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

by dabka157
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Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

EA app Team
Jigsaw Treasure Hunter HD

 

Early Access is about to get even better! With the help of our amazing community, we’re putting tons of love and energy into making the new Pogo the best place to play. And starting this month, it’ll be the only place to play the newest Pogo game releases.

 

The first Early Access exclusive, Jigsaw Treasure Hunter HD, arrives this month! Travel the world with Agent Chase Hunter, completing puzzle-powered adventures to collect treasure. Adjust the difficulty to add more complexity and make use of helpful tools to put all your pieces in place. Jigsaw Treasure Hunter HD is a remastering of the Pogo classic, bringing new puzzles alongside improved graphics and performance.

 

Jigsaw 1

 

Jigsaw 2

 

Jigsaw 3

 

Jigsaw Treasure Hunter HD is just the start! Crazy Cakes 2, Winter Wonderland and more are all on the way to Early Access.

 

If you’re on Pogo Classic, you’ll see an “Early Access Exclusive” ribbon next to these games. Just switch over to Early Access to play them. Look for the ribbon at the top of the page to toggle to the new site.

 

See you on Early Access!

-Your Friends at Pogo

Message 1 of 35 (5,935 Views)

Re: Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

★★★ Newbie
@EA_Mai can't move [eoces
Message 2 of 35 (5,809 Views)

Re: Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

★ Novice

Having the same trouble.  I love this game but ready to pull my my hair out. Please help!!!!

Message 3 of 35 (5,790 Views)

Re: Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

Community Manager (retired)

Hey there, @Jeffreysnana and @Ifogle.

 

What happens when you try to move the puzzle pieces? I'll be happy to take a look.

 

If you're also able to share some of your browser details, it would help a lot. Could you please cut / paste (or screenshot) your full results from the Pogo Compatibility Tool? As well, could you let me know how much system RAM you have on your PC/Mac? I'll be happy to take a look as to why the game isn't running smoothly for you.

 

Arrenai Cat


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Message 4 of 35 (5,780 Views)

Re: Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

★★ Novice

I can't move the pieces nor move dominoes. 

Message 5 of 35 (5,624 Views)

Re: Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

★★ Novice

And I am using Chrome for jigsaw. I have to switch back to IE to play dominoes. 

 

Message 6 of 35 (5,621 Views)

Re: Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

★ Novice

wont let me move the puzzle peace

Message 7 of 35 (5,603 Views)

Re: Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

Community Manager (retired)

Hey there, @dabka157 and @sncty363.

 

To help track down this issue, could you please share your results from the Pogo Compatibility Tool? It would help a lot to see what version of your browsers you're using.

 

Also, if you are able to share how much RAM you have, that would help a lot, too. For reference, here's some information on how to find your RAM on Windows:

 

  1. From the Start menu, type ram
  2. The option View RAM Info should appear and select that one
  3. Check the value next to Installed RAM under Device Specifications

Please let me know if you have any questions.

 

Arrenai Cat


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Message 8 of 35 (5,580 Views)

Re: Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

★★★ Newbie

I have now played 6 games in the new Jigsaw game for this week's badge and I have gotten NO credit.  I should have gotten the badge by now and it shows 0 (zero).  Please help!

Thank you.

Message 9 of 35 (5,559 Views)

Re: Coming Soon to Early Access: New Jigsaw Treasure Hunter HD

Community Manager (retired)

Hey there, @DudlyDR1.

 

It looks like your browser may be remembering old information because... congratulations! You earned the Jigsaw in a Bottle badge earlier today, January 2nd.

 

pogo-badges-issue-DudlyDR1-jigsawinabottle.PNG

 

If you are still seeing 0 credit towards the badge, please clear your browser cache and give it another look.

 

Arrenai Cat


Did you receive an awesome, helpful response? Thumbs up +XP!

Was your issue resolved by a great post?  Accept as Solution

ASK. ANSWER. LEVEL UP.

Message 10 of 35 (5,550 Views)