Re: Changing user name in The Sims 4

by puzzlezaddict
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Changing user name in The Sims 4

★★★★★ Novice

I recently notice that my 'game specific id' is wrong as is my info on here... how would I go about changing these things? (E.g user name and email)

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Accepted Solution

Re: Changing user name in The Sims 4

@K8Simsley  Try changing it on ea.com.  Sign in, click your profile picture, choose Account Settings, and edit the information.  Your Gallery ID will be the same as your account name.

 

If you can't change a detail you want, you'll need to contact EA customer support for help.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.

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Message 2 of 4 (18,112 Views)

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Re: Changing user name in The Sims 4

@K8Simsley  Try changing it on ea.com.  Sign in, click your profile picture, choose Account Settings, and edit the information.  Your Gallery ID will be the same as your account name.

 

If you can't change a detail you want, you'll need to contact EA customer support for help.

 

https://help.ea.com/en/contact-us/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 4 (18,113 Views)

Re: Changing user name in The Sims 4

★ Apprentice

Thank you! This worked for me. :D

 

Message 3 of 4 (17,310 Views)
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Re: Changing user name in The Sims 4

★★★ Newbie

Sadly this didn't work for me. I did manage to change my EA ID but it didn't change my Galler ID for when i upload builds and stuff to the Gallery, so I am still uploading with the wrong name even tho the Sims game calls me by the EA name. It seems that the Gallery ID is under Game-specific identities which can't be changed. Not even EA support seems to know how to help.

Message 4 of 4 (9,986 Views)