March 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? BASE:161.15.1020(64 BIT)
What expansions, game packs, and stuff packs do you have installed? Holiday celebration pack (free) only. No extra content bought,
Steps: How can we find the bug ourselves? Any interaction that involves giving a toddler a bath when Sim is downstairs and bath is upstairs. Click on bath - give toddler bath, Toddler asks for bath. Clicks on toddler - give bath. Or any other toddler/sim interaction e.g. read book together, put to bed.
What happens when the bug occurs? Footprint sign to show sim can't get to object.
What do you expect to see? Sim and toddler to interact to complete action e.g. give bath, be put to bed.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
I have tried changing staircase, deleting all objects in bathroom, moving bath to another place upstairs etc. (for example)
Sims and toddler can walk up and down stairs on their own, and interact with all objects upstairs.
The game won't allow the interaction unless they are both upstairs.
Something to do with having to go upstairs is the problem?
If you can spot an issue in the house, it's called family modern and my origin name is joeyrcar.
March 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2021
I have this problem in the Old salt house as is in San Myshuno. I think its just built like crap. Ive found a few issues with EA builds, which is kind of sad haha.
February 2022
I was having this same issue, I reset both of the sims using the Reset Object command and it ended up getting fixed. You can enable this command by going into the console by pressing ctrl + shift + C at the same time and typing testingcheats on in the command bar.
July
I have had this same issue cannot put child to bed, crib or bath upstairs. Using the Old Salt House.
a month ago
I think it might be the house as I brought my sim to a different house and it worked no problem. Its just really annoying. I got worried as I had just got a pack so I thought it might have been the pack but I opened a new save and it worked no problem!
a month ago
Also tried more save files and sometimes it worked sometimes it didn't! I hope EA fixes this
a month ago
Hi @GalaxyErin09 Is the issue you're having happening with no mods or CC? Test vanilla: Drag the Mods folder to the desktop, delete the file called localthumbcache, open the game to test, and exit without saving.
a month ago
No Mods it is only in some houses so it doesn't bother me that much. I just placed a bath downstairs.
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
View More on EA Help