Build Mode Problems

[rvnxavier2005]

While in build most I'm finding that since I installed the new expansion we can't turn items with the right mouse button. Is this only our game or do others have this issue? We want to know if this is fixable. 

[rvnxavier2005 · Accepted solution]

@rvnxavier2005I did a total uninstall and reinstall. it didn't help with my game problem. I'm going to try uninstalling Origin itself and reinstalling that to see if that'll help with my problem. Found my problem was my USB Mouse/computer port the mouse was plugged into. Now have a new laptop. and Sims 4 is working A-Okay. 

[EA_Lanna]

Hi @rvnxavier2005, 

Thanks for letting us know you're experiencing this. At the moment, this is the first report I've seen that reports this issue. It may help to try some basic troubleshooting steps like: 

• Repair game
• Clear cache
• Uninstall/Reinstall

Please let us know how you get on with those steps. 

- EA_Lanna

[rvnxavier2005]

@EA_Lanna I did the repair to my game and cleared the cache. It didn't solve my issue. I'm going to uninstall my game and reinstall it all. I do have every expansion pack, game pack, and stuff pack out to date. this will take a long time to reinstall. Well worth the wait to get it fixed.

[rvnxavier2005 · Accepted solution]

@rvnxavier2005I did a total uninstall and reinstall. it didn't help with my game problem. I'm going to try uninstalling Origin itself and reinstalling that to see if that'll help with my problem. Found my problem was my USB Mouse/computer port the mouse was plugged into. Now have a new laptop. and Sims 4 is working A-Okay.