I have been playing the event and despite earning and opening boxes I appear to have become stuck. When I open a box a normally receive a prize either coins or sim cash as I now have all the available additional colours for products but I don’t appear able to sim the main prize.
I gave 22 boxes to open and no matter how many I open this figure doesn’t change. I have restarted my device several times but no success. Has anyone else had the problem?