Anyone else having Origin problems today?

[Sefdancer4life]

Origin won’t load today. When I go to My Games it says I have no games despite having had Sims 4 yesterday in there. 

[elulu8]

@Sefdancer4lifethis happened to me with steam did you get a warning that origin would stop working on you computer?

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[Sefdancer4life]

No I did not. What can I do? 

[elulu8]

@Sefdancer4life try clearing the Origin's caches that should fix it or try uninstalling and reinstalling Origin

[elulu8]

@elulu8to clear origins caches make sure the app is closed then hold the Windows key + R, in the command box that opens, type %ProgramData%/Origin then click OK, after just Delete all the files and folders inside it except for LocalContent then hold the windows key + R again

Elulu8 🍩 –  I don’t work for EA.
Me Too – if you also have this problem – first post on thread has this button
XP – for helpful comments (& to help others 'level up')
Mark As Solution – to help others find the answer to the issue now & in the future

[Sefdancer4life]

I have a Mac 2016 that I just got for my birthday. Any special tricks that doesn’t involve Windows? 

[elulu8]

@Sefdancer4lifeOpen your local hard drive. ...
Open the Library folder.
You can either use the keys Command ⌘ + Shift + G or use Finder > Go > Go to Folder.
Open the Application Support folder, then open the Origin folder.
Delete the DownloadCache folder.
Empty your Trash.

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Elulu8 🍩 –  I don’t work for EA.
Me Too – if you also have this problem – first post on thread has this button
XP – for helpful comments (& to help others 'level up')
Mark As Solution – to help others find the answer to the issue now & in the future

[elulu8]

Please donate some XP and mark as solution if it works

[Sefdancer4life]

It’s bringing up the Origin file. I don’t see anywhere where I can delete the download cache file. 

[puzzlezaddict]

@Sefdancer4life  Try running the Origin reset tool for macOS:

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

It removes cache files and other files that might prevent Origin from loading properly.