March 2020
I still don't have my game. I did everything they asked and updated the game. Apparently you can only email EA. Is this the only way that we can get this done? They didn't even help me and they resolved my case. Do I have to make myself a Twitter account in order to get my game back? Do they only restore accounts if I talk to them on Twitter?
March 2020
It might be a little confusing but you can continue your case usually on their website over here: https://help.ea.com/en/contact-us/
Have you tried contacting them through the game @givememore86?
March 2020
March 2020
March 2020
March 2020 - last edited March 2020
Hopefully this will bring a smile.
Your next ticket should say this:
Immediately upon viewing this email, please escalate my email to your manager who is working at home in his PJ's feeding his dog biscuits.
Yes him, that's the one.
Escalate my email to him.
I already spoke to 5 CSRs already about my issue. Let us both not have to go through that again.
Escalate please. I seriously want the manager in his PJ's .
Now if you are still reading the email at this point, we seriously have a problem but obviously you want to know this issue
Okay, here you go.....
Now that you know everything can you please escalate my email to your manager.
Thank you very much for helping me get to the right manager as quickly as possible.
March 2020 - last edited March 2020
@DBrick01 Thank you it's more like four different customer service people. But I am sure to use your method on the next email. 😂
It's a joke at this point. Everyone else got their game back, except me. At least I think so, I could be wrong, I don't know. I'm just being vocal about it on this site.
March 2020
I am playing the game and wondering: Why haven't anyone thrown a party?
I go the my friend list and it is gone, empty.
I see that I am no longer logged into my EA account.
I logged back in, friend's are still gone.
They must have been childhood friends. Now I guess I have to make some adulthood friends.
SMH!
Technology.
It seems as if the uodate reduced the number of crowns you get by level 6.
March 2020
1. Your friends list is most probably temporarily empty because of a bug. Could it be that you are experiencing this issue or is your list permanently empty? https://answers.ea.com/t5/Bug-Reports/Open-Friends-Contact-list-disappeared/td-p/6722732
2. The game disconnects from EA once in a while especially after updates. It is a good idea to check this out to be sure our games are connected to EA, etc.
3. I haven't noticed the difference in the number of crowns. Do you have screenshots?
March 2020
Thanks, my friends came back. They must love me.
While playing the showdown, I rarely got passed round 6 bit I had atleast 10 crowns where I could buy royal box.
Now when I play all three challenges, I do not have enough crowns to buy a box.
They reduced the number of crowns you get when you reach round 6.
I never gotten the grand prizes. I may not be able to get all the rewards. Bummer.