May 2022
It’s come up on two households now, and I have no clue what it means. Any ideas? I play on pc.
May 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2022
I have a long standing save that refuses to load. About a week ago I was playing when this error (Error code: 115:6329969c:934786b2) popped up and suggested I reboot the game. I quit and figured it'd be resolved when I returned. Today, I opened the game and got the same error. The Sims 4 game loads but this one particular save will not open without this error.
I have gone into origin to verify all the game and pack files.
I do have mods, namely MCC and the Ultrasound Mod. I haven't tried deleting these since my other saves DO open so I suspect it's an issue in the save itself.
Is there a way to save this Save? I know this seems ridiculous but it's my favourite save, I didn't open it for months after the HSY update out of fear of corrupting it with the age bug.
October 2022
@elmomoo52 Hello! I'm sorry you're having trouble getting into your save. I suggest moving your mods to the desktop just to make sure they're not the culprit.
If you still can't open the save then it may be corrupted. You could try the in-game "recover save" feature. You may lose some progress but perhaps you can recover the save.
When you click Load Game, look for the recover save icon.
In the new window, select the recover point that you want.
You could also try these steps from EA help to recover a previous version of the save.
https://help.ea.com/en/help/the-sims/the-sims-4/how-to-restore-a-previous-saved-game-in-the-sims-4/
October 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2022
Thank you JonaO703! I removed all mods and it worked! I'm slowly bringing them back in. I assumed it would be a script mod but the issue appears to be somewhere in my build cc folder. Hopefully this means the save itself lives a long healthy life and thank you again!
November 2022
Hi! so I'm trying to play one of my households and it takes forever to load only to say, "The game failed to load. Error Code: 115:6329969c:b8984668. It is recommended that you relaunch the game." But every single time I relaunch, it doesn't work. I tried repairing the game as well. I checked my mods and cc, but I'm not sure what's wrong? I can play my other household in the same world, but as soon as I try to play my main one in the same world, this pops up. Please help if you have any ideas!
November 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2022
I keep getting the above error code every time I launch my game today. It was working fine last night until it started closing altogether on me. I have tried to clear all the cache folders, the only ones I couldn't delete were DownloadCache, CustomBoxartCache and ServiceLogs. This has never happened to me before and even after clearing the cache (the ones I could anyway) my game still has the error code. I have tried repairing my game too but that hasn't worked either. PLEASE HELP!!!!!
December 2022
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
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