July 2022
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July 2022
Hey! When the gallery eventually comes back up:
Have you tried whitelisting (making exceptions) for The sims 4 and origin in your antivirus? I had that same issue a while back with AVG antivirus
The thing about antivirus is that it is constantly updating to keep up with new viruses, so you may not have had an issue for a good period of time then suddenly you do.
Once you make an exception for the 2 apps, assuming that is the issue, you should be good.
Let me know if it doesn't work out
July 2022
Why does this surprise anyone? EA is getting very complacent in the packs and or updates being released as far as bugs. My question is, who tests this crap before release? Let's get realistic here. What other game costs as much as a mid-grade computer, (if you have all the content available) as this game costs? Is this a profits over performance feature we have to swallow? Maybe we need a team of players to develop something similar to what Bethesda has as apparently, they found it cheaper to let someone else fix their problems. Surly another developer can make a clone of this game and do it better. That might be the incentive EA needs to get its "head out of sand" and put more emphasis on releasing playable content that equates to cost. Yea EA, I'm not happy with you!
July 2022
@WileEBill wrote:Why does this surprise anyone? EA is getting very complacent in the packs and or updates being released as far as bugs. My question is, who tests this crap before release? Let's get realistic here. What other game costs as much as a mid-grade computer, (if you have all the content available) as this game costs? Is this a profits over performance feature we have to swallow? Maybe we need a team of players to develop something similar to what Bethesda has as apparently, they found it cheaper to let someone else fix their problems. Surly another developer can make a clone of this game and do it better. That might be the incentive EA needs to get its "head out of sand" and put more emphasis on releasing playable content that equates to cost. Yea EA, I'm not happy with you!
You do realise that money doesn't fix everything, right?
I'm sure they're troubleshooting like their lives depend on it, that doesn't mean whatever is going on has a quick fix. For all we know, it could be a DDoS, and those definitely take time to solve. Even if it's not, tracking down a particular tech problem and making sure that it's the correct one, that your fix will actually fix it, etc, takes time, no matter how many resources you have at your disposal.
July 2022
the issue should now be resolved
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2022
July 2022
Is it still working fine ? Cause mine actually worked for a second but then it disconnected again showing the same problem..
July 2022 - last edited July 2022
@harrington12 Bit slow to load for me but otherwise working.
Are you still having issues ? Did you have issues before yesterday's outage ?
@AlmightyCreek There was a general issue yesterday. Are you able to connect now ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2022 - last edited July 2022
I only had the issue while the outage was ongoing yesterday, and today I tried opening the gallery again which almost worked twice but then it said “no internet connection” again
July 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
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Troubleshoot and test your connectionReset, update, or link your account information.
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