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Has anybody gotten this error code before and knows what to do? Already deleted conflicting mods, duplicates and localthumbcache. Discord support didn't help either ☹️

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Has anybody gotten this error code before and knows what to do? Already deleted conflicting mods, duplicates and localthumbcache. Discord support didn't help either ☹️

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Error code 109:fd81e803:cf89c7c3","moderationData":{"__ref":"ModerationData:moderation_data:9220337"},"body":"

UPDATE: After deleting more mods hidden in the BetterExeptions error report and starting up the game again the were two mods mentioned to have invalid tuning. These were at first one Brazen Lotus recipe of the Cream Of Pumpkin Soup and secondly \"HarveeLocketMERGED.package\". After reloading the game it popped up a tuning as a potential problem in regards to story progression. I updated a mod from Zebru which is the only one search result that popped up for \"story progression\" in my mods folder. Didn't work. It was the NPCC mod which shouldn't be outdated at the moment, but it was the reason I could not load into my household. There are some other little problems still going on but I found the big one!

After installing the new Highschool expansion, it deleted everyone in every city. When I go to manage households there isn’t anyone there. I can CAS but when placing the screen will show error code 109:fd81e803:191766e3.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2022-08-01T09:01:29.026-07:00","lastPublishTime":"2022-08-01T09:01:29.026-07:00","metrics":{"__typename":"MessageMetrics","views":31213},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:21971":{"__typename":"User","id":"user:21971","uid":21971,"login":"crinrict","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2009-06-21T08:39:43.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/images/dS0yMTk3MS1ZeGhBaEw?image-coordinates=0%2C0%2C80%2C80"},"rank":{"__ref":"Rank:rank:8"},"entityType":"USER","eventPath":"community:tghpe58374/user:21971"},"ModerationData:moderation_data:9220339":{"__typename":"ModerationData","id":"moderation_data:9220339","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9220339":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:9220339","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-mods-and-custom-content-en/message:9220336/message:9220339","revisionNum":1,"uid":9220339,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-mods-and-custom-content-en"},"parent":{"__ref":"ForumReplyMessage:message:9220338"},"conversation":{"__ref":"Conversation:conversation:9220336"},"subject":"Re: Error code 109:fd81e803:cf89c7c3","moderationData":{"__ref":"ModerationData:moderation_data:9220339"},"body":"@kymcclenahan I merged your post with another thread on the same error

Can you check if you have those mods posted ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"120","kudosSumWeight":0,"postTime":"2022-08-01T12:18:06.903-07:00","lastPublishTime":"2022-08-01T12:18:06.903-07:00","metrics":{"__typename":"MessageMetrics","views":31181},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:3333582":{"__typename":"User","id":"user:3333582","uid":3333582,"login":"CeruleanCity15","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-01-02T19:20:44.911-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-3.svg?time=1721239524000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:3333582"},"ModerationData:moderation_data:9220340":{"__typename":"ModerationData","id":"moderation_data:9220340","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9220340":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3333582"},"id":"message:9220340","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-mods-and-custom-content-en/message:9220336/message:9220340","revisionNum":1,"uid":9220340,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-mods-and-custom-content-en"},"parent":{"__ref":"ForumTopicMessage:message:9220336"},"conversation":{"__ref":"Conversation:conversation:9220336"},"subject":"Re: Error code 109:fd81e803:cf89c7c3","moderationData":{"__ref":"ModerationData:moderation_data:9220340"},"body":"

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.90.375.1020
What expansions, game packs, and stuff packs do you have installed? Cottage Living, Snowy Escape, Discover University, Island Living, Seasons, Cats & Dogs, City Living, Get Together, Get To Work, Werewolves, Realm of Magic, Vampires, Jungle Adventure, Tiny Living, and Paranormal.
Steps: How can we find the bug ourselves? \"game failed to load. Error Code: 109:fd81e803:d6a747ad.\"
What happens when the bug occurs? My game is currently totally unplayable due to bugs and errors. The only thing I can currently do is use build mode but whenever I try to place a family anywhere it just kicks me out to the world map. As soon as I try to load up a family it just kicks me out to the world map. I have tried creating new save files. I have spent so much money on a game I haven't been able to use for more than a week now. I'm so tired of this game.
What do you expect to see? I would like the game I have spent so much money on to be something I can actually use.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

‌

This all started after that big patch that broke everything. My game is currently totally unplayable due to bugs and errors. The only thing I can currently do is use build mode but whenever I try to place a family anywhere it just kicks me out to the world map. As soon as I try to load up a family it just kicks me out to the world map. I have tried creating new save files. I have spent so much money on a game I haven't been able to use for more than a week now. I'm so tired of this game.

I keep getting this game error everytime I try to play the game, it won't let me play with my households and immediatley takes me to manage worlds when I try to play one of my saves. I use CC and have scanned and updated all of my mods but it still won't let me play. I tried searching for the error but I couldn't find any answers that weren't update your mods, is there anything else I can do?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2022-08-07T10:18:21.038-07:00","lastPublishTime":"2022-08-07T10:18:21.038-07:00","metrics":{"__typename":"MessageMetrics","views":30753},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[{"__typename":"AttachmentEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message9220341AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-4-mods-and-custom-content-en/100832/1/Screenshot%202022-08-07%20181736.png\"}"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9220342":{"__typename":"ModerationData","id":"moderation_data:9220342","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9220342":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:9220342","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-mods-and-custom-content-en/message:9220336/message:9220342","revisionNum":1,"uid":9220342,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-mods-and-custom-content-en"},"parent":{"__ref":"ForumReplyMessage:message:9220341"},"conversation":{"__ref":"Conversation:conversation:9220336"},"subject":"Re: Error code 109:fd81e803:cf89c7c3","moderationData":{"__ref":"ModerationData:moderation_data:9220342"},"body":"@ihavenothingtodo I merged your post with the main thread on this error.

Do you have the mods mentioned ? 109 is often an outdated food mod","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"143","kudosSumWeight":0,"postTime":"2022-08-08T01:20:17.463-07:00","lastPublishTime":"2022-08-08T01:20:17.463-07:00","metrics":{"__typename":"MessageMetrics","views":30725},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:34":{"__typename":"Rank","id":"rank:34","position":46,"name":"Seasoned Rookie","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:3796501":{"__typename":"User","id":"user:3796501","uid":3796501,"login":"katinkamom","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-05-27T12:12:09.050-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-6.svg?time=1721239591000"},"rank":{"__ref":"Rank:rank:34"},"entityType":"USER","eventPath":"community:tghpe58374/user:3796501"},"ModerationData:moderation_data:9220343":{"__typename":"ModerationData","id":"moderation_data:9220343","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9220343":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3796501"},"id":"message:9220343","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-mods-and-custom-content-en/message:9220336/message:9220343","revisionNum":1,"uid":9220343,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-mods-and-custom-content-en"},"parent":{"__ref":"ForumTopicMessage:message:9220336"},"conversation":{"__ref":"Conversation:conversation:9220336"},"subject":"Re: Error code 109:fd81e803:cf89c7c3","moderationData":{"__ref":"ModerationData:moderation_data:9220343"},"body":"

I have a feeling it has to do with Cottage Living where the sim who has a property there gets on their phone and clicks travel. Or because when they travelled to the 'downtown' both the the travelling music and the town music were playing at the same time. Just wanted to bring it to someone's attention. Next time I'm going to try to find 'go home' and that might work better.

@katinkamom Hello! I did a bit of research and found an error starting with 109 is likely mod related. Try moving your mods to the desktop and delete the localthumbcache.package file located in the Documents / Electronic Arts / The Sims 4 folder before opening the game for testing. If you open the game and no longer see the error, then you'll know for sure and you can start moving your mods back to your game a little bit at a time to see which one is causing the error.

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My game won’t let me play. This error code showed. 109:fd81e803:d6a747ad

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"74","kudosSumWeight":0,"postTime":"2023-02-01T10:36:03.111-08:00","lastPublishTime":"2023-02-01T10:36:03.111-08:00","metrics":{"__typename":"MessageMetrics","views":24716},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9220346":{"__typename":"ModerationData","id":"moderation_data:9220346","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9220346":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:9220346","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-mods-and-custom-content-en/message:9220336/message:9220346","revisionNum":1,"uid":9220346,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-mods-and-custom-content-en"},"parent":{"__ref":"ForumReplyMessage:message:9220345"},"conversation":{"__ref":"Conversation:conversation:9220336"},"subject":"Re: Error code 109:fd81e803:cf89c7c3","moderationData":{"__ref":"ModerationData:moderation_data:9220346"},"body":"@xxjordans Did you test without mods/cc ?

Merged this with another report on this error code.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"97","kudosSumWeight":0,"postTime":"2023-02-01T10:53:30.560-08:00","lastPublishTime":"2023-02-01T10:53:30.560-08:00","metrics":{"__typename":"MessageMetrics","views":3061},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:9220336"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1750071246224":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1750071246224","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1750071246224":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1750071246224","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1750071246224":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1750071246224","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1750071246224":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1750071246224","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1750071246224":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1750071246224","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1750071246224":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1750071246224","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1750071246224":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1750071246224","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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